We have a large JIRA instance and need to name projects with classifying information that is not necessary for the end users to see, for example region, country, business practice. Is there a way to ...
Hey Everyone! My company's in the middle of a re-org and a part of that involves centralizing the various BI teams across the enterprise. Each of these teams have their own projects an...
How can I determine the most popular time users are working on issues in JIRA? We have over 3,000 users and I want to determine the best time of day to perform maintenance.
Hello, favorite people of mine! I love the number 27! Have no idea why, but it feels special to me. So, happy 27! ♡ After talking with a lot of you live or in slack, I noticed ...
I was curious if there was a drop dead date for support for Jira v7.5.1. I've seen a lot of people mentioning Jira Cloud v8 as well as Jira v7.13.1 or higher. One of my concerns would ...
Needing to upgrade Jira Service Desk. Jira Software is 8.2.3 and Service Desk is 4.2.4 Having problems locating just the Service Desk upgrade to 4.2.5 (which is recommended) but did find the...
Hi Atlassian Community. I am an experienced project manager, recently certified in Scrum Fundamentals. I am excited to become a certified expert with Atlassian. Thank you for your rich network and su...
I have a confiform with an action button that when pressed will pull the data from the last entry in the database that the form creates and repopulate the fields in the form. I am unsure on ho...
I am new to JIRA software. I tried to install the trial version of th eJIRA software and Zephyr to work on Test cases. After installation, I couldn't find the issue type of Test. So I created the ne...
Hi Everyone, I'm using Jira Software application and I would know if it is possible to setup a mail notification when a specific user logs in over Jira? Preferably without any additional apps... I ...
Since yesterday, Jira is not allowing me to post any images or gifs to my story thread. If I do so, it doesn't allow me to click Save on that message. This is really inconvenient! Is there any fix fo...
A multi-channel guest user in Slack reports that, as of Wednesday, September 25th, "anytime I reference a Jira ticket (in a channel for which the Jira Cloud app is configured), instead of the addon ...
I built a custom plugin that I would like to only be accessible to a specific group of users in confluence. Everyone should be allow to view the content it outputs when the page is being viewed,...
In the last month, there was an update that now includes a contact card flyout on hover in the task details. My mouse passes over it all day long and the dumb thing persists. It should...
I've already added the necessary TXT DNS record to authorise/authenticate my Organization. The validation was successful. I've also successfully added an SPF record. I'm trying to configure my DNS ...
The docs are confusing on this point but the fact that it looks for `bamboo-specs/bamboo.yaml` kind of sounds like you can only have ONE spec file that rides with the code you are trying to build and...
Hi all, I've been working on a long JIRA Service Desk ticket and the tab crashed before I could publish the ticket and it looks like it's been lost. Is there a way to get it bac...
Our team benefits from automated messages to Slack when pull requests are made or merged, but it's really disruptive to conversation when a PR is created and takes up half the screen with the long an...
Something like "project in projectsLeadByUser()". Although not led by me, but by another user.
Hi everyone, The user has to use a single sign-on to have access to the Service Desk, and appears as active in the users list at the same time that it's included in the jira-servicedesk-users g...
Dear all, one of our colleagues has an occasionally recurring issue of the status on some tickets changing back automatically after she triggered the transition. Basically she responds to th...
Background: Our JSD Project supports nearly 200 separate Organizations, none of whom are allowed to see each other's tickets. Our Client Portal requires Customers to be part of an Organization in ord...
Hello, I have access to 2 instances of Jira (one is Service Desk, the other is Software) that have different add-ons between them. We are planning a migration from those 2 instances to a new ...
Background: Our JSD Project supports nearly 200 separate Organizations, none of whom are allowed to see each other's tickets. Our Client Portal requires Customers to be part of an Organization in ord...
...ersion> <user-installed>true</user-installed> <bundled>User installed</bundled> </plugin> I have uninstall the add-on and re-indexed but still g...
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