Whenever I add bullet points to my content, the layout gets distorted. Why?

[Melissa Hsu]

I'm unable to add bullets to my content. Every time the bullet gets added, the page layout gets distorted.

[Kris Klima _K15t_]

Hi @Melissa Hsu 

Does it happen on all pages or just a single one?

Could you provide a screenshot of the environment after you insert the bullet points? With any sensitive bits obsured, of course.

The behavior is typical for on-premise solutions - Confluence Server and Data Center if the underlying HTML is messed up. This usually happens thru excessive editing and/or copy/pasting text from external sources.

Inserting another formatting element on such a page tends to break 'everything'...

A remedy would be HTML editing or rebuilding the page structure and formatting from scratch.

[Arkadiusz Wroblewski]

Hello @Melissa Hsu 

One small thing I would add here.

If this is happening only on one page, I would strongly suspect pasted formatting from an external source. Atlassian has a KB for formatting issues caused by pasted content, including hidden span/style markup that can break page rendering. If this is Cloud, I would test the same content on a brand new page and paste it in without formatting first. If it is Data Center, checking the underlying page source can help as well.

Problems with Formatting when Content is Pasted from an Unknown Source | Confluence | Atlassian Support

@Kris Klima _K15t_  The user did not specify whether this is Data Center or Cloud, but one thought came to mind: could this also be something pulled over from Data Center to Cloud because the content was created with the old editor and pasted there from External Source?

That´s only my random thought, as is more Data Center behavior.