Top

Hello, I want to see Accounts in the Services desk project for multiple accounts & Customers. But Account is not displaying in list, There is displaying 'No account'. any one can provide steps f...

• Question
• jira
• jira-server
• server

Dear all,   I cloned some tasks so that I would not have to copy and paste them over and over. When I cloned the tasks, I then re-assigned the cloned task to the next person and so on. Unfort...

• Question
• cloud
• jira
• jira-cloud

Hi! Trying to add new users by python script from txt file, which looks like: "jack black, email@gmail.com alex white, 123@yahoo.com" Script looks like: "with open('users.txt') as file: for line...

• Question
• cloud
• jira
• jira-cloud
• python
• user

Hi All,   I have created a Project for another client, I am the admin on the account and have added the project role to another person who will be in charge of that helpdesk. My question is w...

• Question
• cloud
• jira
• jira-cloud

Hello. I'm new here and therefore hello to everybody and thank's in advance for any help. I appreciate it :-) Here my question: I have some issues in my backlog which will not appear in the as...

• Question
• issue
• jira
• jira-software
• jira-software-server
• server
• +1 more tag...

Hello all, We have different workflows for sub-tasks and tasks, lets take simple example :   - For sub-tasks, "To Do" status is first status after creation  - For tasks, "To Do" status ...

• Question
• jira-software
• jira-software-server
• server

Hello, I'm new to Jira Service Desk and I wanted to use Urgency and Impact to set automatically my Priority field. So I followed the below tutorial and it works great :-)  https://confluence.a...

• Question
• jira-service-desk
• jira-service-desk-server
• server

...ile configuration *********************************************** bitbucket.properties server.port=8443 server.ssl.enabled=true server.ssl.key-store-password=xxxxxx server.ssl.key-password=xxxx s...

• Question
• bitbucket
• bitbucket-server
• server

These are all the existing portals recently we did not made any changes. Currently we are facing an issue when the issues updated or commented customers are not receiving the notifications. The sam...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I have created a page that I would like to submit and use as a template. Is there a way I can do this?

• Question
• confluence

Hi, These all are existing portals, we did not made any changes recently. currently we are facing an issue when the issue updated or commented customers not receiving any notifications. The same c...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I am creating tasks in backlog, can not select new issue as Subtask. I can see Subtask issue type exists in project settings. Please let me know how can i enable issue type as Subtask

• Question
• agile

Dear support team:         I really like the products of atlassian company. The atlassian support page looks very professional. How do I design or make such a page in Conflu...

• Question
• confluence
• confluence-server
• server

Good day All I would like to know how the focus works when you click on the sections panel (not sure what the correct term is) on the Issue Detail View. When I click on an issue and it displays on ...

• Question
• jira
• jira-server
• server

Hi , My Recently resolved request missing but database have record. Please refer picture below and may i know how can i get back the record to jira from database?    below is ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I want to hide the priorty field only for bug issue type. I make a screen scheme for bug issue on which I delete the field priority from create, edit and view screen I also tried with behaviours plu...

• Question
• jira
• jira-server
• server

git push origin branchname Enumerating objects: 54, done. Counting objects: 100% (54/54), done. Delta compression using up to 4 threads Compressing objects: 100% (26/26), done. Writing objects: ...

• Question
• git

Hello community, I have two different JIRA's and I want to link one issue from JIRA A to another issue on JIRA B, however when cliking on link issue button (in JIRA A) I can't see the Stories from t...

• Question
• cloud
• jira-software
• jira-software-cloud

Host OS - Windows Server 2016 Bamboo Server Build -  60103 Database - Internal  9 days ago, I started the Full System Export process [Settings > Overview > System > Export &gt...

• Question
• bamboo

Hello! Recently in our jira service desk, customers notifications content has been duplicated. We didn't change anything. When the customer recieves the mail confirmating that we had the request, th...

• Question
• jira-service-desk
• jira-service-desk-server
• server

There are teams with boards. Can team "IT" from board "PROJECT1" send cards to team "MARKETING" board "PROJECT1" without being admin/boardmanager?   

• Question
• board
• team
• trello

Hi, I have a problem where I click on Share as comment for any knowledge base article, the base url is not in the address. This is what is shown in the comment: [Title of the article|/jira/service...

• Question
• comment
• jira-service-desk
• jira-service-desk-server
• server

Every time we create a test case, we immediately make sure it is linked to a story. When I open the story in the active sprint, I can see which test cases are linked in the "traceability" part of the...

• Question
• jira

After exporting the backup, without Artifacts, and importing it into another Bamboo Instance, my plan is to copy the artifacts from file system from the old Bamboo instance to the new one. I am no...

• Question
• bamboo

please give me the best answer

• Question
• jira
• jira-server
• server