The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to login to Jira Cloud Android app

Patrick Hawley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 3, 2019

Hello. My org uses Jira Cloud with SSO (GSuite), and I have been unable to login to the app for 6 months or more. In this time, I have downloaded new versions of the app as they are released, new major versions of the Android app, uninstalled and reinstalled the app, but nothing. 

I know there were issues with iOS, as well, but as those now seem to have been resolved, I'm frustrated enough to open an Atlassian request on it for help. 

Thanks in advance for any assistance.

Android 10

Pixel 4

Jira app 37.0.369

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
p.bracha
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 10, 2020

I have the same problem and as I can see nobody know the solution. :/

TAGS
AUG Leaders

Atlassian Community Events