What is the sequence of execution statement in JQL and should it be in some way optimized? Is there a difference in performance between jql = 'created >= "-{days}d" AND project = "NDSHA"...
Hi, Is it possible to display different portal form based on selecting Country (or any customfield) from the JSD. Customers should login to customer portal, first screen should allow to selec...
Hello, We have been using Confluence for several months and we are not 100% sure to determine when notification are sent to users. We experienced cases where 2 notifications were sent and others wh...
New employees are automatically added to the confluence-users group by our IAM system. After that the users will be added to special confluence groups, done manually by the Confluence admins. What w...
I am trying to use the BitBucket Cloud API to get information about the repository that a given repository was forked from, but I cannot see a way to do this. Could someone please let me know if this...
I have installed image of OAME - VMDK: oame-<version>-<index>.rhel7.x86_64.vmdk from link on confluence - https://confluence.int.net.nokia.com/pages/viewpage.action?pageId=7248...
Hi Team, We are migrated from the old Atlassian portal to the new Atlassian at that time one of my project PPOS Jira is got archived am unable to get that data. could you help me out for the s...
Hi Community! our project is really tightly timed and therefore the scope is already fixed. Nevertheless, there are always new requirements in the sprint that were not clear with the PIP or were for...
Hi, My customer press the Close button on Portal but they are getting Assign Issue Permission error. I think it's wrong permission error. Because in my configuration there is no Assign Issue ...
Project automation send email has suddenly stopped sending emails. The audit log says success for sending mails and no errors reported.
Hi Colleagues, Just had a look to the Product Backlog for the new Confluence editor. Gerson, who is my contact person at Attlasian, created a request for me, asking for list boxes / drop down, ra...
When i try to quote previous text in a comment or in the description section of an issue item, i'm unable to apply further styling like bullets or numbering. This used to work as expected when markdo...
Hi, I'm new to JIRA portfolio and trying to figure out the best way to structure projects for my organisation, and would appreciate some guidance or validation if my planned approach is the right one...
Greetings Is there a way when I, as an Agent, raise a Service Desk request on behalf of a customer, from the Raise Request, email notification to the affected user must not show my email add...
have created a container project and once an issue goes to done phase automatically a project should get created as per summary of the issue.
Hi this function was working before but suddenly I noticed that it stopped working . the problem is : when in confluence I insert Jira filter as a table and among displayed fields , there is a custo...
Hello, yes I know, it's not pretty clear... I am the Agent but sometime I need to open a new issue for an User who can't access his email client or He is calling me by phone. I would lik...
Is it possible to pass the --init when running docker containers part of a bitbucket pipeline? A concrete use case is to correctly handle the zombie reaping problem. In general, is there a way to c...
I have enabled strip quote option to my mail handler, For comments it is working fine..removing the quoted content. But when the issue is forwarded to Incoming mail handler, All the email ad...
Hi, our tem keep getting this error message when we try to log in to Jira using IE11, version is 11.0.9600.19507 Update Versions 11.0.155. FF and Chrome work fine. The error message is : "Some...
Hi there, we have some problem with attachments when creating issue in Jira. 1) Create issue - required fields filled 2) Attachments by drag&drop or via browse added 3) Img, xlsx or docx is...
Hi, I tried to add users in Confluence (users who already exist in Jira Service Desk) but I get this error message: Can you help me with this issue?
i am getting issue details by making get request in the response of that there is some comments like array of comment i wanted to add all those comment to another issue at once like we do...
Hi Guys, I want to extract to excel the test results from Jira, but, I don't know what filed this information is kept, also if it is even possible to do that. currently, when I ...
We have two directory - 1- Confluence Internal Directory [Default for external users] 2- LDAP Directory [ For Internal users] We need to create or disable bulk LDAP users in LDAP Directory without...
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