In my company, I was aksed if can I write a script, that will change status from "Resolved" to "Resolved by customer" if client resolve it. So I added the needed status and created the script, the...
I want the recorded time of the processes in Epic to be added together in EPIC. Is there a way to do this using a custom field?
one of the site Admins left and user was deleted Problem is she was the owner of a few active projects that we have How do i change the owner of the projects to the second admin?
Hi All, I am looking for an option to extend my current status of the next Gen project.I didnt find any such option. Could you please help me how can I do that. Regards Syamala
Hi everyone, I am trying to a install bamboo-server on a AWS EKS powered cluster with the image https://hub.docker.com/r/atlassian/bamboo-server. However, I'm haven't been able to find configuration...
import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.IssueFieldConstants import com.atlassian.jira.issue.fields.FieldManager import com.atlassian.jira.issue.Issue ...
Hi All, We're setting up a Service Desk for customers with a workflow to keep track of the progress. However, customers would see all steps, including the internal statusses. But we only want t...
Is there a way to remove the link page button for a Cloud site that has both Confluence and Jira? As not all people in the organisation use Jira and Confluence so it confuses them.
Hi to all, our "Customer Notifications - Public Comment Added" is set (per default) with "Customers Involved" as recipient. Unfortunately, any public comment added to the issue is notified ONLY to r...
For CloneIssue, it was enough for me to replace : def params = [ issue : issue, (CloneIssue.FIELD_TARGET_PROJECT) : issue.project.key, (CloneIssue.FIELD_SELECTED_FIELDS) : null, //clone all the f...
Dear community, I have two service desk report gadgets in the same dashboard, both are built on two different service desk projects with same key figure time to resolution average. However, one of ...
I have an Epic with 5 stories linked to it. 4 are rejected with one still active in the backlog. The Estimate for the remaining story is 5 Story Points. The estimate for the Epic is...
...ollowing JDBC format for connecting database when initially setting up Crowd: URLjdbc:postgresql://crowddc.cziypodriov1.eu-central-1.rds.amazonaws.com:5432/crowd?reWriteBatchedInserts=true Please note t...
Hello, Every time I try to login with two factor (google authenticator), it doesn't work. It says my code is wrong, no matter how many times I register the app again. When using the recovery code, ...
Hello, My company uses Jira comment text formatting notations such as (flag), (!) etc. It doesn't really work with the new view, so I turned it off for desktop, however can't turn off on mobile. Are...
Hello We want to connect Jira Service Desk and Slack (or similar tool) in a way that the agent can start a chat discussion with the customer so it will be discrete and isolated (so other custo...
Hi, In my cloud instance of Jira I have purchased Portfolio however I cannot access Portfolio features because all our projects are next-gen. I only want to use specific projects with Portfolio. Can...
Hi, I need help with using a listener for the below purpose, I want the DUE DATE field value to be copied to TARGET END DATE every-time it is created/updated for the EPIC issue Type. Also, I would l...
Hello, i'm trying to use Jira's REST api to get an issue key using its name (summary). My get request looks like this so far: var getUrl = { url : "https://" + process.env.JIRA_USERNAME + ":" + p...
Hi, I would like to send two types of notifications. One for internal users with all the info, one for external users with only some info. I have found out that this can't be achieved even via add-o...
Hello, I would like to send an e-mail to one user when created issue is an incident (with specific title). I check in automation rule, but I can only send e-mail to customer. How...
I need to create a page /Dashboard /Board with 10 -15 running projects with details - No. of tickets in each project (Story, Epic, Task) Target end date for each ticket in particular project...
Hi, I overtook one Jira instance, but it have strange problem. In issue search Advanced view autocomplete does not work, also by pressing ENTER key newline is created in query window (instead of run...
I am unable to figure out how to add an existing admin into the ORG & Site ADMIN group ?
Hi , I want to set Alarms on fields like for e.g. "End Date of Project" . I want to know what are the possible options? Pls elaborate options with buying plugin and other options which can be easily...
| Subject | Author | Posted |
|---|---|---|
| 17m ago | ||
| 18m ago | ||
| 42m ago | ||
| 50m ago | ||
| 54m ago |