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Bug with the two factor authentication

andrecarlucci-knab
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December 4, 2019

Hello,

Every time I try to login with two factor (google authenticator), it doesn't work. It says my code is wrong, no matter how many times I register the app again.

When using the recovery code, it works, then I get redirected to another page to input the authenticator code again (why would you ask for the authenticator code again if I'm using the recovery code exactly because I can't use the first method?).

The funny thing is that on this second time, after entering the recovery code, I enter google authenticator code and it works.

It's really annoying to use the recovery code every single time I log to Atlassian products, how to fix that?

 

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