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Scenario:  My users raise support requests in a JIRA Service Desk (server-based, if that matters) instance that I manage. Where appropriate, I need to escalate some of these issues to my vend...

• Question
• email
• federation
• jira-service-desk
• jira-service-desk-server
• loop
• +2 more tags...

I am trying to create a link to a MS word document on my Jira Help Desk next-gen (that works fine!).  However, when the user clicks on the link they want the file to be open in  MS Word des...

• Question
• jira-service-desk

...son_result=True) #get the issues list for i in issues_list['issues']: isssues_key = i['key'] issue = jira.issue(res, expand='changelog') changelog = issue.changelog...

• Question
• api
• cloud
• jira
• jira-core
• jira-core-cloud
• +1 more tag...

Has anyone managed to create a report that shows users within a specific group within a specific timeframe that does not have time logged?  For instance, we are wanting to see who has 0 hours l...

• Question
• jira
• jira-server
• server
• tempo-timesheets

Hi, I'd like to create a graph which will display all my projects concurrently in a single view. I'd like to use it to visualize all the bugs which were opened for the various projects. Is there a...

• Question
• cloud
• graph
• jira-software
• jira-software-cloud
• report

Hi, I am looking to restrict priorities on the customer portal. I found a solution here : https://scriptrunner.adaptavist.com/5.5.7/jira/recipes/behaviours/restricting-priority-and-resolution....

• Question
• customer-portal
• jira-service-desk
• jira-service-desk-server
• server

I wasn't sure exactly how to word this question so I apologize if this is a duplicate.  We are using Jira cloud as our service desk and want to change which ticket status is available as a butt...

• Question
• cloud
• jira
• status

Is there any knowledge base article that describes how to merge content of users from different active directories for crucible/fisheye? For confluence and jira there are articles for that purpose: ...

• Question
• fisheye-crucible

Hi All, I'm trying to get a custom Script Validator to work and keep getting the error cfvalues is undeclared. Can anyone advise? Validator if have is below.   import com.atlassian.jira.iss...

• Question
• jira-core
• jira-core-server
• server

Hi We use Classic projects at Jira Cloud and my colleagues want to create new custom field, where they would be able to select one of our Sprints. Yeah, I know, that there is a (main) Sprint field,...

• Question
• cloud
• custom-field
• field
• jira
• jira-cloud
• +2 more tags...

Hello, For people / orgs using Jira Next-Gen projects, curious your approach to combining Roadmap with Releases/Versions? I feel like I want to be able to link an epic to a version release and vice ...

• Discussion
• jira

Hey there, we customized our jira to add the last comment of a ticket to a seperate custom field. From there on we´re able to create a list of jira task with the last comment as viewable coloum. Now...

• Question
• jira
• jira-server
• server

Does adding an agent on the internal access page automatically give them a licence that we will then be billed for? Or do we purchase the SD licences first and then add them as agents?

• Question
• agile

I do not find any possibility to remove the heading format from the user profile macro. Can somebody give me hint to get rid of this. Thanks   I use Confluence Version: 6.13.8

• Question
• confluence
• confluence-server
• server

multiples dominios?

• Question
• account

Hello, I have Jira software and Jira Service Desk on cloud.  In Jira Administrator it says that the they are connected. However, I cannot create linked issues into a Jira Software Project from...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

FormField ff_StartDate = getFieldById(START_DATE) def val_StartDate = ff_StartDate.getValue() No mater what date is set in ff_StartDate field, I always get Sun Dec 29 00:00:00 EET ...

• Question
• behaviours
• jira
• jira-server
• scriptrunner
• server

Hello, I have i selfthosted Confluence server running on a Windows Server 2019. I run the server on CMD.   For some reason the server restarted, and now the Confluence server fails to start ...

• Question
• confluence
• confluence-server
• server

Hello, Does anyone have an update about the UNDO feature on Trello ? I have tried the shortcut Cmd+Z for Mac but it doesn't work. Please let me know! Thanks :)

• Question
• recovery
• trello

I'm just wondering what unique and proven methods do Jira admins find more preferable in organizing projects for their company?  Do people find the labels as the most efficient way for organizat...

• Discussion
• board
• cloud
• configuration
• confluence-cloud
• jira
• +4 more tags...

I would like to grab a report, similar to the overview given under the page at: Settings > Team > Users on Plan I was hoping to do this using the API, possibly via teams/%7Busername%7D/p...

• Question
• bitbucket
• bitbucket-cloud
• cloud

...OCAL_PATH: '${BITBUCKET_CLONE_DIR}/*' DEBUG: 'true' EXTRA_ARGS: '-ravz --exclude="/web/assets/node_modules"    

• Question
• bitbucket-pipelines
• cloud
• rsync

I recently joined my company and realized the consultant who set up their atlassian applications (JIRA and Service Desk (SD)) for my company didn't link both applications together. My company has bot...

• Question
• jira-server
• jira-service-desk-server
• jira-software
• jira-software-server
• server

Good morning, we have the trial of Jira SD and we're interested in the product but we've a few doubts: * I've configured some roles in Settings --> Security --> Project Roles but when I'...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi! Is there is any integration available that allows displaying a list of Stackoverflow questions (grouped by tag) in Confluence? I want to share the references to Stackoverflow questions cove...

• Question
• confluence-cloud