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Is there a client facing application that allows users to quickly create new tickets without browsing to the service desk web portal? Ideally an application that displays an icon on the task bar that...

• Question
• jira-service-desk

How do I turn this off?  I do not need all issue updates to be emailed to all admins.  The fact it is "internal" means it should only be for the assignee.

• Discussion
• new-to-jsm

I want to be able to replace a form on the system dashboard. I have uploaded the new form, but can't get to the link name. I used to be able to right click and copy the url, but that isn't an option ...

• Question
• cloud
• jira-core
• jira-core-cloud

When I try to create a brand new space, confluence lists many other department's spaces. How do I create a space from scratch for a department that doesn't have one already? I don't want to create a ...

• Question
• cloud
• confluence
• confluence-cloud

Enable issue start and end dates to match the start and end dates of whatever sprint (if any) the issue belongs: How can we: Automatically map the start date field in a JIRA issue to the associate...

• Question
• jira-software
• jira-software-server
• server

Hi,   I do not have administrative privileges.  "re-order statuses in the user interface" - we are using 7.1 so the functionality should be there. I would like to ORDER BY my JQL by stat...

• Question
• jira
• jira-server
• server

Hi, Everyone. In Project Settings -> Knowledge base, when I select "Don't link to a Confluence base" (when there is already one linked), I get the following cryptic message: "This will delete th...

• Question
• jira-service-desk
• jira-service-desk-server
• knowledge-base
• link
• server

I have a required field that was deleted but it is causing major issues with running reports and submitting tickets - although that custom field has been deleted.

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to organize projects into groups to which I can grant user-permissions?  The goal is to avoid having to set multiple project permissions for each new Project, of which we have nu...

• Question
• category
• cloud
• jira
• jira-cloud

Hello everyone! I've installed Confluence on a CentOS server on top of SQL Server. Unfortunately, it doesn't seem to start due to a StackOverflowError. Just wondering if anyone encountered this type...

• Question
• confluence
• confluence-server
• server

I am working on automating Confluence Release pages creation so wanted to get some help on creating/setting up a cron job in Confluence to auto create all the release pages. we have 1 master release ...

• Question
• cloud
• confluence
• confluence-cloud

I'm working on a dashboard in Confluence that uses Jira Macros. When I add the Macro in a table (or just on the page), after adding, it only shows half the chart and I cannot make it larger so that a...

• Question
• cloud
• confluence
• confluence-cloud
• macro

I've been trying to get this pipeline to trigger with all sorts of different formats and this appears to be the correct one, but I must be missing something because it's still not working. I'm jus...

• Question
• bitbucket-pipelines
• atl-pipelines
• bitbucket
• bitbucket-cloud
• cloud

Hi ,I have installed jira service desk on my vm using https://confluence.atlassian. Installed everything as mentioned in the link. When i tried to access it in browser http://localhost:8080&nbsp...

• Question
• jira-service-desk
• jira-service-desk-server
• server

...roxyPort --> <Connector acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" p...

• Question
• apache
• jira
• jira-server
• reverse-proxy
• server

I am creating a dashboard for my team. We have a service account called "Automation For Jira." This account's action shows on our activity feed with a boatload of noise. I've tried creating filt...

• Question
• cloud
• dashboard
• filter
• jira-service-desk
• jira-service-desk-cloud

I have issue while trying connect new mirror: Add-on Mirror - MIRRORNAME is not responding Where I can find logs about this issues? 

• Question
• bitbucket
• bitbucket-server
• server

I created and shared a dashboard I created but no one else can see it.  They just get a default board.  How do I fix this?

• Question
• cloud
• jira
• jira-cloud

Summit 2020 BASH

• Discussion
• summit

I have a Next Gen board and need to configure the board settings. Quick filters needs to be updated to show all assignees, instead showing only a hand full.. How do i edit the filter settings in my b...

• Question
• cloud
• jira
• jira-cloud

Hi all, I have a user in my company who is using the same browser as the rest of the office, however when she is getting the below error on multiple links. This has been going on for a few days now ...

• Question
• cloud
• confluence
• confluence-cloud

Hi,  We are on Jira Service Desk Cloud. I would like to create a queue for tickets that are being watched or an agent has been added as a participant, so we can easily find them without need...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• queue

I recently upgraded my Bitbucket server from 5.12.0 to 6.9.1   Everything is now completed, and my server is up and it is functioning normally but, naturally, all of my apps need to be updated...

• Question
• bitbucket
• bitbucket-server
• server

I wish to create a template with just 1 page. Once you enter the values it goes to a review page where the entered values are locked and cannot be further edited. The first page should have instructi...

• Question
• confluence
• confluence-server
• server

I have a confiform on a confluence page which is gathering date. Each row on the confiform table is a project. Each project has a status - set by a radio button. I need to create a simple pie char...

• Question
• chart-from-table
• cloud
• confiforms
• confluence
• confluence-cloud
• +4 more tags...