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We are using JIRA and have Testrail integration enabled.  Our current implementation does not use "sprint bugs" (subtasks on the stories), but rather only issuetype = bugs.  I've been to...

• Question
• jira-core
• jira-core-server
• server
• testrail

We want to find the best way to move a ticket from One SD to the respective SD. Example:   Customer accidentally created ticket for Infrastructure Service Desk but the ticket was for Tech Supp...

• Question
• issue-move
• jira-service-desk
• jira-service-desk-server
• server

Our space's language is English, but sometimes I see that the field title "Summary" get's translated to Russian - it's different from different browsers we try it on. There's no auto-translate enabl...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Like what i see in the Roadmap functionality but will soon be on a data-center deployment. WIll it be included eventually?  When? Does anyone use something else as an alternative?

• Question
• jira
• jira-server
• roadmap
• server

I used to be able to add an excel file and click on it with a right click and then I was able to change the view of that file. How can I to this after the "confluence-editing-improvements"?  

• Question
• cloud
• confluence
• confluence-cloud

I use butler to schedule many of my reoccurring tasks. I have set it up just like card repeater, but butler will move cards instead of copying them.  I run tasks most days, but Monday (toda...

• Question
• trello

We’re excited to announce our upcoming incident detail look which will be live on Tuesday 28th January 2020. As an incident management tool, Opsgenie offers the incident details page as the sour...

• Article
• opsgenie

We have created a process where people need to email their cards into a board. Ones that don't need to be deleted, some have slipped through the net (added themselves manually). I've looked everywhe...

• Question
• creator
• trello

I have this error below:  Test failed No results were found from your search. org.springframework.ldap.NameNotFoundException: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2...

• Question
• crowd
• crowd-administration
• user-management

...ccount or if this is the end of the PoC as a non-starter for any true enterprise worthy management tool. Any insight or recommendations on how to recover this account and salvage the opportunity is g...

• Question
• trello

I need to set up about 15 projects all with same issue set up and users? I really need to know if I have to do each one manually and add the 60 users and the extra fields or whether I can do one and...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Atlassian community, I have a doubt on the confluence page version limit. Is there any limit of versions we can have on confluence page because My cnflnc page got a version of 77 and post that i...

• Question
• cloud
• confluence
• confluence-cloud

There is one team at every company that is noisy, messy, and usually with completely different work processes from all others. Yes, the Marketing team. By its means, quite often, the Marketing team ...

• Article
• agile
• atlassian-authors
• atlassian-marketplace
• confluence
• jira

HI Guys   I made a template Blog Post for Daily Task note in Confluence. So I need to duplicate the page every day. But i have no idea how to "effectively" copy that page. Now I do 1. ente...

• Question
• confluence

Is it possible to configure automatic movement of a card from one board to another as soon as she appears?

• Question
• trello

Hello all,   I would like to request a macro where on the labels are supposed to get updated automatically depending on the labels present on the Story task. I want the labels to be updated...

• Question
• jira

This question is for the quick help of a Project Lead/Manager, who is new of project operations using 'Jira software'.  Are there any quick reference of links/posts, stating on - " efficient way...

• Question
• cloud
• jira-software
• jira-software-cloud

We normally have four or five subtasks in our stories.  We don't get credit on the burndown until all substasks are closed and the story is closed.  Can we add story points to the subtasks ...

• Question
• jira

I want to make one field read-only and change its value based on updated value of another field? How to achive this?

• Question
• jira-software
• jira-software-server
• server

Hi all , I have a question about the free 3 agents evaluation version. Is the addition of a customer client counted as an agent in the total number possible for the free version ?

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Hello!  I'm going to use Edit permission inheritance app (link on the documentation - https://bitbucket.org/apurde/edit-inherit/wiki/Home) in our knoweledge base. Maybe somebody know how w...

• Question
• confluence
• confluence-server
• server

We have Service Desk set up in Jira Server. Customers have jira accounts and accounts are associated with organizations accordingly under Service Desk customers. These users create service desk requ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi peeps,    Hope you are well. I'm trying to generate a report with all storypoints, per user, for a specific year (2019). Is there any pre-defined report to see the details? Or is there...

• Question
• cloud
• jira
• jira-cloud

Hi, I'm trying to set-up the domain verification but I can't find the option in Service Desk Cloud. I've been following: https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organiz...

• Discussion
• dns
• domain-verification
• new-to-jsm

Hello! I am using JIRA Software and JIRA Service Desk both server versions. I developed a project to automate documents approvals step-by-step by different users (from different departments). Now I...

• Question
• jira-service-desk
• jira-service-desk-server
• server