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When a user logs a call, they select a group, but when we manage the queue we don't have a field that displays that group Is there a special name for this in the back end or is the functionality not...

• Question
• jira-service-desk
• jira-service-desk-server
• server

I have a problem with Confluence: User A attempted to create a JIRA issue from the Confluence page. the issue was created in JIRA, but the reporter is another user. I tried to clear the cache in t...

• Question
• confluence
• confluence-server
• jira
• jira-server

I have 2 teams of users - team A and team B.  I want to stop members of team A assigning to members of team B and vice versa and force them to use the existing workflow transitions to move...

• Question
• assign
• group
• jira-core
• jira-core-server
• property
• +1 more tag...

We want to merge the two instances to have a single instance. 

• Question
• jira
• jira-server
• server

Trello helps so much and is very handy, easy to organize and this is what i am exactly looking for to have, and to enjoy it more i wanted to change the background to my own edited backgrounds, i even...

• Question
• custom-field
• trello

I thought this was going to be simple, but it has proved surprisingly difficult. What I want to achieve is to retrieve Jira Stories from the REST API using either jquery or C# (Visual Studio 2010, ....

• Question
• cloud
• jira
• jira-cloud

Trying to setup GMAIL as incoming mail server. GMAIL: - IMAP enabled - disabled 2FA - Allow Less secure apps   Jira Settings: GMail IMAP -->SECURE_IMAP imap.gmail.com  993 &nbs...

• Question
• cloud
• jira
• jira-cloud

Hello! I have problem with images during export to Word. When I export my page from Confluence to Word a great part of images cannot be viewed so I had to copy images from Confluence. It is waste ...

• Question
• confluence
• confluence-server
• server

attempts to use a solution from a 3 year old post (https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-disable-custom-field-value-based-on-issue-type/qaq-p/529895) results in severa...

• Question
• jira
• jira-server
• server

I  (and others)  am not able to create a board (neither Scrum or Kanban).  I am admin/siteadmin and have all rights I create from an existing project - but once named and I press cre...

• Question
• cloud
• jira
• jira-cloud

I'm trying to wrap a long command in my bitbucket-pipelines.yml.   Here's the section that is causing the problem. I'm using the folding style, and the pipeline validator says it is valid....

• Question
• atl-pipelines
• bitbucket
• bitbucket-pipelines

In Stash/BitBucket server (v5.14.1) I would like to automatically change the due date of a pull request through the REST API, either when creating the pull request or by updating it. Looking thr...

• Question
• bitbucket
• bitbucket-server
• pull-request

JIRA SAML is failing with no changes by any admins to Azure AD. No one can get in to administer since SAML is failing; error is just "please contact your administrator". How can admins get past this...

• Question
• jira-core
• jira-core-server
• server

Our Confluence has been updated to the new "editing experience" and now our templates are "broken". We were using instructional text to help people fill the values in the variables dropdown boxes an...

• Question
• confluence
• confluence-cloud

Hi, all! I'm trying to migrate the plugin which uses Lucene included in Jira 7, and the migration to Jira 8 was successful but how do I solve the problem with Lucene backward compatibility? I'm try...

• Question
• app
• jira
• jira-server
• lucene
• server

I have got a question regarding the usage of the new cloud editor: How do you enter an expand macro within a table?   Before, in the old editor, you could insert an expand macro in a table ...

• Question
• confluence-cloud

hello everyone, I'm having a headache here hahaha I have a issue type "service request with approval" and there is a workflow attached to him. In the same project I need to have another workflow fo...

• Question
• issue-type
• jira

Hi everyone, I am currently working with WIP limit in Kanban, which allows to limit the amount of tasks by status. It is possible to limit story points or days per status on Kanban board? Best rega...

• Question
• cloud
• jira-software
• jira-software-cloud

I have created custom fields for applications. I want these always to be visible within the tickets so my servicedesk agents can pick up a ticket, assign it to the relevant software category, and thi...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I am a new JIRA user and would like to add one person to specific project so that he does not have access to issues from other projects. How do I do that?

• Question
• cloud
• jira
• jira-cloud

While creating new project user can typicaliy choose two options (clasic project and new generation project). I have a situation that at this stage i can choose only new generation project. Clasic ...

• Question
• jira-software

Good Day,  We are setting up the Jira Service Desk project, and have add a custom email account to be used for notifications and incoming tickets request under project setting > email reques...

• Question
• cloud
• domain-verification
• jira-service-desk
• jira-service-desk-cloud

I have restored a Confluence cloud site to a trial instance on a server. There are no pages to recover from this restore. Is it even possible to do a recovery from a Confluence backup file?

• Question

I'm trying to archive a specific page on our space.  I can only find directions to archive a space.

• Question
• archive
• confluence
• questions-for-confluence

Hi, I would like to give access on the project to my developers on the specific project, they should see the ticket, can read the comments from the customer, but i want them only to reply on the tic...

• Question
• cloud
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud