Hello all, I would like to request a macro where on the labels are supposed to get updated automatically depending on the labels present on the Story task. I want the labels to be updated...
This question is for the quick help of a Project Lead/Manager, who is new of project operations using 'Jira software'. Are there any quick reference of links/posts, stating on - " efficient way...
We normally have four or five subtasks in our stories. We don't get credit on the burndown until all substasks are closed and the story is closed. Can we add story points to the subtasks ...
I want to make one field read-only and change its value based on updated value of another field? How to achive this?
Hi all , I have a question about the free 3 agents evaluation version. Is the addition of a customer client counted as an agent in the total number possible for the free version ?
Hello! I'm going to use Edit permission inheritance app (link on the documentation - https://bitbucket.org/apurde/edit-inherit/wiki/Home) in our knoweledge base. Maybe somebody know how w...
We have Service Desk set up in Jira Server. Customers have jira accounts and accounts are associated with organizations accordingly under Service Desk customers. These users create service desk requ...
Hi peeps, Hope you are well. I'm trying to generate a report with all storypoints, per user, for a specific year (2019). Is there any pre-defined report to see the details? Or is there...
Hi, I'm trying to set-up the domain verification but I can't find the option in Service Desk Cloud. I've been following: https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organiz...
Hello! I am using JIRA Software and JIRA Service Desk both server versions. I developed a project to automate documents approvals step-by-step by different users (from different departments). Now I...
Hello everyone, I'm migrating a documentation from an IShare to Confluence 6.13. I copied (copy/paste) all the information from the old documentation to the new one but the images are saved as linke...
Hi, I can't add a custom email account in Jira Service Desk. Nothing happens when clicking the three buttons in the bottom. I have tried multiple browsers with all extensions disabled ...
Is there any recommendable Word (MS Office 2016) import addon for Confluence? The standard document import function of Confluence does not work so well. For one part undiserable wiki markups are crea...
I have 2 Confluence Cloud site/web pages. One site i am using for my development and testing purposes and other Confluence Cloud site for production/end user. How can i take the backup of my develo...
We've integrated the Jira tickets with our calendar. The Jira tickets include a date & time so we can plan them in on a daily base on the exact time. How can we get notifications in the Jira a...
When I modify the source code a file does't update the staged section and I have to press project icon to that the changes can be seen. This happens as of version 3.3.7 in the previous version ...
I want to Adding or Removing Users in Groups through rest api, it's possible ?
Hi guys! My company decided to move to Bitbucket from GitHub and I found out that there's no way to import pull requests. Is there any solvation to this problem (apart from Data Center)...
Hello. Recently after upgrading our Jira (Software to 7.11.2, Service Desk to 3.14.2) we observe weird behaviour when users are trying to export issues (via Search Issue) with SLA fields. SLA ...
Hi Community today i've tried to modify as usual, a status on a workflow, I've added for a status "Allow all statuses to transition to this one" and then publish. After 10 minutes i've tried to re...
Happy Monday Everyone! Over the weekend I was called upon by a good friend to help teach/coach a bunch of new curlers the basics of the game. For anyone not familiar with curling it's that weird sp...
When connecting via the option Microsoft or the option other, I get a AUTHENTICATE FAILED. The username and password are correct.
...unning a server side script as below, but its not working. Can someone help with it ? def approval = getFieldById("customfield_xxxxx") approval.setHidden(true); def attachment = getFieldById("c...
Hi, Is it possible to export the contents of a ticket automatically via post function and store it on the jira server in the xml format? Maybe with user of Script Runner or Automation for Jira Tha...
Hello Everyone, I'm running Jira Software v 8.6.0 with multiple projects. I have one POP/IMAP Mail server setup on a G.Mail account with 3 handlers configured. The 1st M...
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