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I have setup a Slack Integration from Jira Service Desk and it works fine for a few days and then just stops..  The advance JQL is  priority = Medium AND created >= startOfWeek('+1d') A...

• Question
• jira-service-desk
• jira-service-desk-server
• server

What happen to the silver cover color background? The cover background colors are to dark. Can't you choose a no color cover background?

• Question
• trello

Hello,  The support for jira 7.13.x will end this 28th of November  2020 .  Will it also be the end for the Jira 7.x.x branch?  No 7.14.x ?  Thank you.     &n...

• Question
• jira-software

Is there a way for email message format to remain the same when sent to a trello card. For example when I send an email to a board and that email contains a bullet point it doesnt appear as a bullet...

• Question
• cloud
• jira-software
• trello

While it may have the same functions - are all of the steps the same?  Would our users or admins have to relearn anything?

• Question
• cloud
• jira-software

I have created two projects, each with their active sprints and sprints configured with their planned tasks. The problem arises when I rename a sprint from project X, it also renames other sprints fr...

• Question
• cloud
• jira-software

Hi 1- To track all our test runs, we need to know the test cases that are BLOCKED with at least linked issues (defect) that are not closed or cancelled. I'n struggling in getting the statuses of the...

• Question
• jira
• jira-server
• server
• xray

I know we can create a new security level for this. For example,  E.g. the ticket is in the status "final review" and only now a certain person has access to the ticket? In the previous status...

• Question
• jira-software
• jira-software-server
• server

Hello there, I'm trying to create users in Confluence using XML-RPC, however I'm not able to retrieve token in the first place. My confluence version is 7.41. Below is my Java code snippet. The "lo...

• Question
• api
• confluence
• confluence-server
• login
• server
• +1 more tag...

Hello, We need to create vm machine in azure with the help of Jira service desk, for aws we have this option the jira service desk is integrated with AWS service catalog and we achieved this.  ...

• Question
• azure
• cloud
• jira-service-desk
• virtual-machine

Is roadmap available on standard projects yet or do I have to use Premium or Next Gen?

• Question
• cloud
• jira-software

Hi, The header says it all, really. We'd like to run a set of surveys in a space accessible by anonymous users and it seems none of the apps I have tried from the marketplace allow this.  Ar...

• Question
• anonymous
• cloud
• confluence
• poll
• vote

We are working on a plugin to document our projects. We want to document who gets notified in case of an event. Since we are a non english company we'd like to have the translated names (for example ...

• Question
• i18n
• jira-software
• jira-software-server
• notification
• server

hello,  I am going to use Jira service desk in my company, but  I couldn't decide to create one project and use it for every clients, or create individual projects for each compa...

• Question
• cloud
• jira-service-desk
• project-management

Hi, Eg: We capture the logged in user in JIRA as - the name of the user suffixed with the department name. e.g   'Jamie Mathew Finance'.  I want to pull the keyword from the user da...

• Question
• jira-software
• jira-software-server
• server

Hello,   I'm trying to connect to our JIRA instance (7.13) using Python jira but i'm not able to connect to it like so many people already mentioned on stack overflow or github. WARNING:root:...

• Question
• jira
• jira-server
• server

Actually the individual absences are not affecting the team capacity anymore like it was in the previous version of Portfolio/Roadmap. I do understand the idea of velocity in a long term consideratio...

• Discussion
• advanced-roadmaps
• cloud

in bitbucket i have a repository. now i have to find total number of line of code that project contains & memory used. please let us know if u have an idea

• Question
• jira-software

In my last Blog, I described how to model our Facilities and Equipment for our Facilities Management Service Desk. This week, we are going to create the Jira custom fields that will allow us to put t...

• Article
• asset-management
• assets
• insight
• jira
• jira-administration
• +2 more tags...

I have to Import all the bugs which are filed in Assembla to the Jira. I have all the custom fields created which are available in the Assembla. How can i import those bugs to Jira in a single go...

• Question
• cloud
• jira-software

Hi!   I'm trying to add users to my Atlassian site (cloud), but i get this error message:    

• Question
• cloud
• jira-software
• user

Hello Experts, I have requirment where need to send notification when a Highest priority ticket is created and No one updated on ticket for 45minuts need to send notification to group of people with...

• Question
• cloud
• jira
• jira-software

Hi, as a free-lance consultant, I'd like to manage work and projects for different customers. Is there a way to limit their access only to what is relevant for them without having access to work I do...

• Question
• trello

Hello, I don't know why users can not see others issues even in the same project. I tried that steps  https://confluence.atlassian.com/cloudkb/how-to-restrict-project-access-for-teams-in-jira-...

• Question
• jira-service-desk

Currently I am using my company email in Atlassian account! I wanna use my personal email. How to change it? If I use personal email, can I still use this current account even after I do not work in ...

• Question
• bitbucket