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Hi everyone. In Jira Documentation there is а page witch contains information about Customer notifications in Jira Service Desk. It says that "These notifications are not batched, and you can’t...

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• bulk-edit
• email
• jira-service-desk
• jira-service-desk-server
• notification
• +1 more tag...

  Which of the platform currently has a larger market share (Cloud / Server)?  How many customers does Atlassian have on them (rough percentage on both)?

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• off-topic

...pplications not using SSL the verifyServerCertificate property is set to 'false'. You need either to explicitly disable SSL by setting useSSL=false, or set useSSL=true and provide truststore for s...

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• jira
• jira-server
• mysql
• server

Hi, I have a selection of tasks assigned to a sprint and can see them all listed in the backlog view, however when I try and view the sprint on the kanban board one of the tasks doesn't appear. I hav...

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• cloud
• jira-software

Hello,   In our current Jira project we have standard tasks and subtasks, I have verified that service desk users can only see tasks but not subtasks. Is there a possibility that service desk...

• Question
• cloud
• jira-service-desk

I would appreciate the help with this one. So I started to work in a company that is a publisher and earns from affiliate programs. They send traffic to banks and lenders from their websites. The ...

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• cloud
• jira-administration
• jira-software

Hello team I have question I have a problem when I want add somebody to comment I cant Sign him, I write @[deleted] but I this person don't show me.

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• jira

In a Jira Story, there are many pre-determined fields.   Can we add fields of our own?

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• cloud
• jira
• jira-software

Does anyone know how I can automatically call a mobile number or send a text message to a mobile whenever a client creates a critical incident ticket in the portal? I would like to be able to config...

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• cloud
• jira-service-desk
• jira-service-desk-cloud

Is there any way to export the commits that have gone into a particular bitbucket pipeline deployment? We have multiple deployment targets, and need to reconcile what commits were deployed and when....

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• bitbucket-pipelines

Since the Update to Confluence 7.4.1 and Jira 8.5.5 we had the problem that the Custom-Fields in the 'Jira Issue Macros' are not displayed correctly. The Custom-Fields are empty. After an Reindexi...

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• confluence
• confluence-server
• jira-server
• macro
• server

Good day, I've noticed a strange thing, and not sure what to make of it. As we know in Jira 8+ In progress status color has changed from yellow to blue, but I am seeing that Api still return the co...

• Question
• jira-service-desk

Hi! We are currently using Jira Service Desk (Cloud) and Next-gen template I'd like to know if there's a way to copy a custom field value from one issue to another. As a sample below, when QIGH-16 ...

• Question
• cloud
• jira-cloud
• jira-service-desk
• next-gen

Hello! I hope someone can help!!  I`ve been struggling for some tome already to find a solution to the following - my company needs somehow to receive permanent notifications for the overdue ta...

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• due-date
• jira
• jira-software
• jira-software-server
• notification
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Hi team, We recently purchase confluence datacenter license keys. So the agenda is, we just want to update the confluence server license with datacenter license keys. we don't want to change any ar...

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• confluence
• confluence-server
• server

Hi Team, I'm using create issue macro in confluence to create new issue in Jira. There are some fields available on pop-up window when we create a new issue using this macro. How can I add/remove ...

• Question
• cloud
• confluence
• issue-create
• macro

Hi. I'm getting SQL error when creating Insight - related entities in Jira. Error reads "Duplicate unique key AO_8542F1_IFJ_OBJ_TYPE_pkey" Occurring scenarios: Creating Insight Object/s CF Creat...

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• database
• insight
• jira-service-desk
• jira-service-desk-server
• postgres
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Hi, I just tried to use the Excerpt macro in connection with the Office Excel macro. I have an Excel document with multiple sheets in it. Each sheet should be displayed on a subpage in Confluence. ...

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• confluence
• confluence-server
• server

We have below scenario, For the Epic issue type, the user will fill in the Due Date and the Base Due Date will be a scripted field that will capture the first Due Date value entered and lock it. So,...

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• jira
• jira-server
• script
• script-listener
• scriptrunner
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We are using Jira Align and Jira Cloud (Atlassian) We have created: One Jira project for creation of Features in Jira, as per Atlassian best practice. Multiple Jira projects for creation of Storie...

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• jira-align
• jira-cloud

I have logged hours to my story with  a comment. How do i check or edit this comment in later stage?

• Question
• jira

Could not load SLA SLA may be indexing due to configuration updates. If this persists, check the SLA configuration. Can you please help me why it's missing? I don't change any SLA configuration. ...

• Question
• cloud
• jira-service-desk

My cards won't drop down. They seem to be hidden and I only see the heading with the card count. I need to be able to drag the tiles. Thank you for your help cuz I  am dead in the water w my bu...

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• trello

We are using Bitbucket server and Bamboo in our solution. I have a server side hook configured in Bitbucket's file system. I use following command to get the latest commits and based on the path of f...

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• bamboo
• bitbucket
• trigger

Hi JIRA experts , I searched in existing posts but didn´t found solution for this: I want to see all stories to an special Epic within filter result showing their subtasks behind the story. As I h...

• Question
• cloud
• jira-software
• jira-software-cloud