We need to obtain the amount of time spent by each team member of a portfolio team. Because of the size of the product and the numerous teams, some work (mostly defects) get started by a team and en...
Hi, First of all, I’m really enjoying the Kudos Challenge and I’ll like to say thank you for inviting me to this beta challenge @Monique vdB I know there is some work is going on updates...
Everytime I'm creating an issue from a JSD project, I receive this error message: We can't create this issue for you right now, it could be due to unsupported content you've entered into one o...
The data from the client info field such as title, society, city, phone is incorrect and incorrectly updated from the Active Directory for a particular user. This person had changed company internall...
Followed all instructions and cannot access account to establish payment method
I'm trying to understand what constitutes a "visit" for the October Visit Challenge badge. I keep a browser window logged into Community 24x7 so do I need to actually log out and back in each d...
Jira 8.13 causes GUI issues with dropdown menus in Customer Portals. With all browsers, the dropdowns don't appear / appear incorrectly. Is this a known issue? We have yet to try SAFE MODE to i...
I want to have JIRA, upon a transition, check if a project was moved into a status before the due date. Then I want it to print either a "YES" or "NO" in a custom field entitled "On time?" M...
Estimados, tengo un problema hace 2 días tengo suspendido el service desk de Jira, necesito si alguien me pudiera orientar por favor. El error que aparece al ingresar a la pagina de ticket es ...
How can I get the project and all its fields with the values by API example: project-> teste author-> Andre resolution time-> 21:32:00
We have been using Jira / Confluence for 2 years. For 2 weeks we have been encountering authentication issues. While trying to test the configuration of the LDAP user directory, we get a message : ...
The due date and SLA time remaining for issues in my Service Desk do not reflect the SLA configured in settings. For example, see attached screenshots. Let me explain what you'll see: The issu...
Hi, Don't know if this is a public site I guess it is so I don't add any details about my license. But I have Confluence cloud for 10 users since a couple of years. I pay each year 120 USD,...
some times only getting this Proxy Error while trying to extract Test Run report in JIRA.
Hi all, Halloween is a great opportunity. Especially to energize team (boring) remote meeting. Have you already tried Snap Camera? Not yet? If you don't have a lot of time or imaginatio...
Hi, I’m Not receiving any bitbucket invitation mail in my mail professional , it possible my mail is placed in a suppression list because It is possible that there was an attempt to send an...
Hi, Is there a simple way to export data from an issue and write it into a Google Sheet e.g. populate the columns with results from issue DO-1. I'm building a process to generate and po...
If you have not spent the last two weeks on a remote island, you have heard by now, that Atlassian announced on October 16th the end of server licenses. That is something we need to talk about....
– Dogfooding is a great way to get people to walk a little way in the user’s shoes. Source Dogfooding comes from the phrase first used in 1988 by a Microsoft manager Paul Maritz who wanted to i...
I need to create multiple issues and link with the current task on a workflow transition. We have a field "Applications" of type checkboxes. For each checkbox checked, we want a new issue be c...
Hi All, I'm attempting to set up Status embed in Jira service desk. The guide looks really simple however, as a complete novice I'm struggling to understand what I am being asked to do. I've follow...
Docker has recently sent a notification (https://www.docker.com/blog/docker-hub-image-retention-policy-delayed-and-subscription-updates/) where they will apply a limitation of pull for anonymous (bas...
Hey Everyone! I want to filter my issues for incorrect labels in tests. The test are supposed to have the same label as the issue they are testing and linked with. So I need to get the issue...
Hi! My confluence stopped working I made a copy of the page and after that 504 error was displayed. I am restarting confluence. It did not help. What's the matter? How to restore work?
Hi, I need to search for all XRAY objects that are assigned to a given STORY: story XXX-1 in Project AAA has tests defined in XRAY: XXX-2 XXX-3 XXX-4 How to build a JQL that looks up tests X...
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