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I have a number of Epics each with a number of issues in them and those issues have various statuses. What I'd like to do is provide a self-service report which shows the Epics and for each Epic a co...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

While Atlassian probably thinks of this as a harmless "social aspect" of their product eco-system.  Not all of use users are extroverts or have any interest in playing these games or getting int...

• Discussion
• ace

As an admin I don't have any good way to notify all my Jira/Confluence users about upcoming changes. I'd like to make them all watchers to our blog, but I don't see any way to add a group of users to...

• Question
• cloud
• confluence
• confluence-cloud

Disclaimer: The quiz functionality out of the box is kind of clunky.  But we're testing it out anyway! We have two quizzes for you to try; if you pass them, you earn kudos and a badge.&nbsp...

• Discussion

When creating  new issue, I only have a project field.  I would like to specify the component in the issue.

• Question
• jira-core

Hi,  I am making a notification using this tool Automation for Jira - Server. I'd like the notification to not be sent if the person attaching selects 'Add to Issue Only, as below.  &...

• Question
• automation
• jira-service-desk
• jira-service-desk-server
• jira-service-management
• jira-service-management-server

G’day everyone! Super exciting news coming from the Marketplace. We have now fully rolled out the ability for end-users to submit app requests to admins directly from within the product! No longer ...

• Article
• administration
• app
• atlassian-marketplace

The "Worked On" tab under "Your Work" is not showing all issues even I have clicked "Load More".    It is said to show the issues I have worked on "IN THE LAST MONTH" but the number of issu...

• Question
• cloud
• jira-core
• jira-core-cloud

If the use of email issue creation is part of your Jira Service Management (JSM) project then you might find this article of interest. With JSM Cloud you have two options for managing new customers:...

• Article
• jira
• jira-service-management

I have inherited a project that has the ability to apply components, but they disappear as soon as anyone hits the refresh button. I've checked the field, and it is visible, but not required. I've ch...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am using Jira Cloud, Software project. Lately, I ran into an issue with how to change hierarchy - introduce Initiative issue as a parent to an Epic?   Despite how much Jira documentatio...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello! Tell me what could be causing the error? Hello! Tell me what could be causing the error? What needs to be fixed?   /plugins/servlet/gadgets/security-tokens ajax POST   -----&...

• Question
• jira-software
• jira-software-server
• server

My question is about Jira Software Project Roles and permissions.   I have a user that is trying to add a new Post Function but don't have the permissions add/edit the existing project func...

• Question
• jira-software
• jira-software-server
• migration-customer-care
• server

I'm running SourceTree 2.7.6 (177) on macOS Sierra 10.12.6 with no available updates. I just cannot connect my SourceTree client to GitHub and BitBucket through the OAuth authentication type with the...

• Question
• bitbucket
• github
• oauth
• sourcetree

Hi, All!  I have a recurring weekly task on Fridays called "review schedule for upcoming week." When I complete the task on Fridays, the due date does not update to the following Friday. Rather...

• Question
• trello

Updated Confluence Server from 7.4 to 7.10 this weekend and the process went fine however the Audit log did some serious auditing during the update and filled the audit log. I lowered the retention p...

• Question
• confluence
• confluence-server
• server

Hi everyone, With my account, I have the following two problems: When entering a comment and trying to mention a user by using the @-sign, JIRA doesn't provide to me any list of users for selectio...

• Question
• cloud
• jira-software
• jira-software-cloud

When I try and move one specific page in my Confluence space the "move" option does not appear when I select the three dots on the top right of the page next to the "Share" button.

• Question
• cloud
• confluence
• confluence-cloud

If I have a help desk called HR help desk, can I just name the new Confluence space 'Knowledge Base' and it will append? Or do I have to call it HR Help Desk Knowledge Base?

• Question
• cloud
• confluence
• confluence-cloud

We are trying to update some older dashboards and are no longer able to edit, copy, or save. Permissions look right. The editing user is a global admin.   Is there a bug in the system?

• Question
• cloud
• jira-software
• jira-software-cloud

In the Managing Jira Cloud Projects Intro, it indicates that I have until March 3 to complete the course. However, it appears the lab portion might be fewer than the full 60 days for course completio...

• Discussion
• training-and-certification

I've created a custom field called "T-Shirt Size."   I've added configuration screens and a drop-down set of values: X-Large Large Medium Small X-Small   The "T-Shirt Size" field i...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   Appreciate it if I can know the difference between the Original estimate and the Time remaining in JIRA. With admin access, I am still unable to view all the Team mates Log timing. ...

• Question
• cloud
• jira-service-management

I'd like to receive an email when tickets are added to an epic. What's the best way to set this up? I have the following:   When: Issue created Parent is not empty Then: Send email  

• Question
• automation

When I try to import the last backup of a site, I get an error about 18% of the way in. The notice says to upgrade to 5.10 or later, but this if FROM a 5.10 or later sight. I've not been able to upgr...

• Question
• cloud
• confluence
• confluence-cloud