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Hi - On the browser and desktop apps, if I have Checklist 1 and Checklist 2, I can reorder the checklists. (I'm not talking about reordering line items within an individual checklist). I'm now trying...

• Question
• trello

Hello, I changed the icon of medium Priority in Admin -> Issues -> Priority but in Slack message, it still uses the default one.  Is this a bug? Is there any way to fix it?

• Question
• cloud
• jira-software
• jira-software-cloud
• slack

I've successfully logged in on sourcetree, but when I try to commit,. it keeps showing the crendential is invalid. I can commit via git bash, but can't commit  via sourcetree. How do I reset a...

• Question
• sourcetree

I created a site admin/organization owner manager@dg.com.  When I go to site-admins, Remove is greyed out.  How do I move forward?  I've logged in as an alternate site-admin and the o...

• Question
• cloud
• confluence
• confluence-cloud
• identity-manager

Hi, I'm trying to order by priority, but the board filter ORDER by Priority is not working for me. Am I doing something wrong? Is there another way to achieve this?   Thanks, Héctor

• Question
• cloud
• jira-software
• jira-software-cloud

Good morning, I am having trouble with our service desk solution in Jira SD (cloud). I have setup Email requests to be pulled from a shared mailbox. I am unable to setup mail handlers and the like d...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

When i change the status of a JIRA issue to the end state (for e.g. Done), the resolution is still empty. This is causing issues when i a generate report like for example (Created Vs resolved). Pleas...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi-- I've been using JIRA Service Desk for a while now and want to add some automation on our site for our users -- when I create a ticket via the API, I'm getting a "This customer is inactive. You'...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

As we develop the Atlasian plug-in, You will encounter the corresponding @Scanned annotations. But, I don't know what @Scanned annotation does. Does anyone know any documents to explain o...

• Question
• app
• atlassian-sdk
• java
• jira
• jira-server
• +1 more tag...

There is a Linked Issues section that shows up in the View screen but only if an internal issue is linked. We often link issues to others that are in an external system. To do this, we click a plus s...

• Question
• jira
• jira-server
• server

Hi, I'd like to personalise a team page, so that when an individual user so that when eg. Kevin accesses the page, the message says "Hello Kevin", or when I access the page the message says "Hello K...

• Question
• confluence
• confluence-server
• server

Due date (time) is off by two hours (phone vs. laptop)  

• Question
• trello

We have two fields defined. Assignee which is correctly being assigned issues based on Component (as the Component Lead). But we have a 2nd field called 'Dev Lead' who is generally the Development Ma...

• Question
• jira
• jira-server
• server

Hi, What is the table name that stores issue activity-> history? I need to extract the statuses changes. Thanks,

• Question
• jira-core
• jira-core-server
• server

deleting from Jira wont delete the repos from BitBucket correct?

• Question

I get an error whenever I try to move or delete a issue in jira. I get the error com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker ro...

• Question
• jira-software
• jira-software-server
• server

How to add many organizations and clients to Jira Service Desk?

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• organization

Hello everybody! Currently we are using Frehsdesk as a classic ticket system. In the meantime we have grown and have to display various processes in a linked way. Jira seems to be the right way. No...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

How to send mass mail to selected customers or organisations? is there such functionality? or some kind of addition?

• Question
• cloud
• email
• jira-service-desk
• jira-service-desk-cloud

Hi. On March 13 2020, in article atlassian product amanager @Tiffany wrote that "The legacy editor isn’t going anywhere", but as we can see, it was absolutely lie for me like a client....

• Question
• confluence
• cloud
• confluence-cloud

Hi, I'm trying to get our instance of Jira accessible from behind a Pulse Secure VPN via a web link. Unfortunately, the normal method of doing this doesn't work as I believe it clashes with java. T...

• Question
• jira-core
• jira-core-server
• proxy
• server
• vpn

Hi,   Could you refer me to a checklist guide to configure https access to Confluence Server?   Thanks, Antonio.

• Question
• confluence
• confluence-server
• server

We are in the middle of changing out database connection to our SQL cluster and we notice that using Windows authentication does not work. Originally it was setup for SQL authentication only but we w...

• Question
• jira-software
• jira-software-server
• server

I'm new to Trello. I've read the articles around using butler, specifically around checklist. I made a checklist, but when I add a new card to that list, the checklist is not added. So I made another...

• Question
• trello

A while ago, I remember creating an account and registering my organization (not associated to the account I'm posting as, and its a one-man show) with Atlassian Access. At the time, I realized I was...

• Question
• identity-manager