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The thing is: I have 2 customfields, first is a number type field, second is URL type field.   When a user modifys the number type customfield, I want to copy that value into an another custom...

• Question
• automation
• cloud
• custom-field
• jira-software
• jira-software-cloud
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Hi everyone,   I have a service desk where I need any user to be able to create tickets via e-mail, however I'm seeing that this also opens up for a full list of all customers across all servi...

• Question
• jira-service-desk-server
• jira-service-management
• jira-service-management-server

We have a use case where we would like to export the user's full Display name in a file. Say created by, assignee etc. Does exporting the user's full name violate the GDPR compliance ?

• Question
• cloud
• gdpr
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

Hi All Community Leaders, I need help and guidance from you to become Atlassian Community Leader. I have followed all the guidelines as mentioned by Atlassian Here: https://community.atlassian....

• Discussion
• community-leaders
• off-topic

Hello, we want to use the Confluence "HTML" Makro, to insert external Content into our Confluence. Of course we can not allow every website to be included in our Confluence because of the danger of ...

• Question
• confluence
• confluence-server
• server

I'm looking to see if anyone has done Value Stream Mapping using Jira. If so, would you be able to share your experience? thanks. 

• Question
• cloud
• devops
• jira-software
• jira-software-cloud

I have an html form already built on a third party application that will pop up and overlay on my website. Is there a way I can embed the JIRA issue collector into this? The options seem like you hav...

• Question
• cloud
• issue-collector
• jira-software
• jira-software-cloud

Hi there   We have DEV environment, and a PROD environment.    PROD used a migration of our old server environment, whereas DEV was clean in terms of users, groups, etc.  DEV...

• Question
• opsgenie

Hi Friends,   How to get "How many bugs fixed by date which are passed through a status "Dev Fixed"", we don't have any plugins. Please suggest "JQL Query".   Thanks, Anvesh

• Question
• jira-server
• jira-software
• jira-software-server
• server

I've done all steps here: https://confluence.atlassian.com/bitbucketserver074/using-gpg-keys-1019385721.html?utm_campaign=in-app-help&utm_medium=in-app-help&utm_source=stash But when I try ...

• Question
• sourcetree

I'm trying to generate a report of all cards on a board, send report to email account. I'm getting the email but there is nothing showing on the report itself (in the body of the email). Here is my s...

• Question
• trello

As a Service Desk Agent, I want to be able to quickly add a request participant to an existing ticket by entering their email into the Request Participants field without having to go and create a use...

• Question
• cloud
• jira-service-management

Trying to make the whole card one colour not just the label up the top

• Question
• trello

Hi all!   I'm tying to create a new user with api v3 (/rest/api/3/user) without any group. When a make a POST request, a new user is created normally, but he is created with jira-software-use...

• Question
• crowd
• rest-api
• user

Hi,  I created a Jira Plan and associated a Release (Fix Version) to it. So far so good. I would now like to add another existing Fix Version to the Plan. I don't know how to do this. I can't s...

• Discussion
• advanced-roadmaps

I  installed an instance of JSM and added another to use for an entire group a but they both have buttons on the main portal page and I need them to be entirely separate.

• Question
• cloud
• jira-service-management
• portal

次世代プロジェクトを使用しております。 ロードマップのエピック配下に追加したタスク（課題）がボードに表示されません ボードでタクスを作成するとロードマップに表示されます 仕様なのでしょうか？  

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, does anyone have experience in implementing DevOps metrics? If yes, would you be able to share with me what you did to collect those metrics? Many thanks. https://docs.opsgenie.com/docs/devops-m...

• Question
• opsgenie

Hi, need help on creating a second Kanban board I am creating a second Kanban board under the same project. The second board automatically copies the contents of the first board. How can i create th...

• Discussion
• agile

今回はCloud版Jira Service Managementのカスタマーポータル上にフィールドを追加する際の手順を一歩ずつご紹介したいと思います。 今回の題材はサンプルで用意されている「Set up VPN to the office」のリクエストタイプを題材にデフォルトのフィールドの Summary（要約） Description（説明） Attachment（添付ファイル） ...

• Article
• cloud
• jira-service-management

Hi we have recently expanded the number of service desk in our organisation these separate desks are for managing operation areas (operations ,IT service desk ,networks team ,application team etc). I...

• Question
• cloud
• jira-service-management

Roadmap, I used to be able to reorder User Stories in an Epic, now I can't. What happened to that? I want to reorder them, how can I do that?

• Question
• cloud
• jira-software
• jira-software-cloud

We are currently using the default mail handler in Jira.   I would like to add an O365 account to be used for a new Service Desk project.   From what I read I can add it directl...

• Question
• cloud
• jira-service-management
• ms-office-365

Jira Data Center v8,5,4 We are seeing intermittent issues where users are unable to perform Service Desk related tasks. Upon investigation it looks like that these users are sometimes not being s...

• Question
• jira-service-management
• jira-service-management-server
• server

I've confirmed the ability to create a Jira ticket from my localhost. But when I push to my AWS instance, I get "connect ECONNREFUSED 127.0.0.1:80". My headers and setup haven't changed. Node...

• Question
• cloud
• integration
• jira
• jira-cloud
• jira-core-cloud
• +2 more tags...