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This has ref. to one of our client need to migrate their environment to Atlassian products… They are looking for an Architect for their migration.   Atlassian Architect Design specialist Re...

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• Article
• atlassian-marketplace
• idea
• initiative
• jira
• jira-server
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I need your help with a way to properly create, maintain, decomission, and properly setup app integration with Jira... account can get out of control quite quickly if not properly taken care of.. He...

• Discussion
• app
• cloud
• integration
• jira
• jira-cloud

I need your help with a way to properly create, maintain, decomission, and properly setup app integration with Jira... account can get out of control quite quickly if not properly taken care of.. He...

• Question
• app
• cloud
• integration

Hello @AlL, recently we started to use a confluence space as a knowledge base for our customer portal. While everyone can easily search and read the articles from the main search, no one can access...

• Question
• customer-portal
• jira-service-desk-server
• jira-service-management
• knowledge-base

Hi All, Maybe someone smarter than me can point me in the right direction.  We are using the change type 'Service Request with Approvals'.  We have set an automated rule to transition the ...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• transition

Am I able to export all issues to a spreadsheet on a Next Gen project?

• Question
• cloud
• export
• next-gen

Is anyone else experiencing issues with adding team members to Jira Next Gen projects?

• Question
• cloud

Hi everyone   I just connected MS Teams with my Jira (I am an admin for both).  I also created a project (Production Support) that allows our sales Team to raise issues directly in Jira ...

• Question
• cloud

Hi, is there a way to remove an approval that was granted by mistake ? I have setup an approval system on some access tickets and one of the 2 aprovers approved by mistake, is there a way  to c...

• Question
• jira
• jira-server
• server

I use the JIRA plugin to create JIRA tickets from Outlook. Recently the "Assignee" field shows "unable to load users' and the plugin crashed with "Error ID: 2997705595724bf192b7f14c5f034258". Sugges...

• Question
• cloud

Everytime I add a new board, it goes to Trello Workspace instead of my Personal Boards where I want it to go.  How do I make the board go to Personal Boards?

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• trello

Olá, estou recebendo este erro ao tentar mover um cartão via app/celular:    "Trello Infelizmente ocorreu um erro inesperado. Pode ser que as alterações recentes não foram salvas".  ...

• Question
• error
• trello

I recently received access to the Confluence web app to review and comment on a few documents and for some reason I cannot see the comments that others have left (no yellow highlighted words/sentence...

• Question
• cloud
• comment

Hello,  I have recently enabled the new JSM global automations across my customer service desk projects.  These automations work with this basic functionality: When I have a issue request...

• Question
• automation
• cloud
• jira-service-management

Nossa empresa quer migrar do Zendesk para o Jira Service Management, mas precisamos importar as informações que temos na concorrente para não comprometer o conhecimento já adquirido. Como podemos exe...

• Question
• cloud
• jira-service-management

I am able to create issues from outlook using the plugin. However, these issues don't show up in the project. I can recover them by selecting another issue and changing the URL to reflect the new iss...

• Question
• app
• ms-outlook

We have a confluence space that is linked to a service desk board for a team. I have created a calendar in that space, and made it so there is no viewing restrictions and so that only that team and a...

• Question
• cloud

Hi, can we allow customers to reply to a JSD notification and turn that reply to a public comment? If it is possible, how? We do not have Email Channel enabled and we do not plan to enable it. Tha...

• Question
• jira-service-desk-server
• jira-service-management
• jira-service-management-server

Hi there, I really like PlantUML for sharing diagrams with my colleagues. Have you considered a variation on this macro, where the UML could be retrieved from a bitbucket hosted file? Changes to t...

• Question
• confluence
• confluence-server
• server

You can notice there's a column showing the person that is assignated to the specific ticket I'd like to add a new column showing also the reporter is that possible? Also helpful to add any other fi...

• Question
• cloud

Recently, I faced to interesting and challenging task. We are moving one huge Jira instance to unified Access Management, which will be driven by user request in dedicated project and approved / dec...

• Article
• groovy
• jira-core
• jira-core-server
• jira-misc-workflow-extensions
• jira-software
• +4 more tags...

Software teams have been doing Stand-ups for over a decade, but all teams can benefit from these short, regular check in meetings. At Atlassian, each team has a personalized version that keeps e...

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• agile
• play-of-the-month
• team-playbook
• teamwork

Hi Community My question, this is natively not possible with JQL and may need SQL, and as we know it is not recommended to run SQL on Jira production DB. But would like to get some inputs from you ...

• Question
• jira-service-management
• jira-service-management-server
• server

Hi Atlassian Community.   I have a use case, where I need to update a custom field(Insight) based on the "Assignee" field.   But I am not sure IF this is possible and HOW to achieve thi...

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• custom-field
• groovy
• group
• insight
• issue
• +3 more tags...