Atlassian Guard

Citrix Gatway ServiceというIdPを使用してSSOを設定しようとしています。WorkpaceというServiceにConfluenceのアイコンを公開し、ユーザーがアイコンをクリックするとSSOでConfluenceにSSOできるというものです。 https://ja.confluence.atlassian.com/cloud/saml-single-sign-on-94...

• cloud
• identity-manager
• language-ja
• saml
• sso

Need to remove the user who is currently tagged as org and site admin only.    This user is tagged as org and site admin.

• identity-manager

Hello! I was wondering if you could assist me. We manage a service desk within Jira but when we send the invitation to some clients, they do nor receive it (via email), and seems there is no issue...

• identity-manager

Hi all   I have set up SSO with Citrix Gateway Service. When I access the site and log into it, I get redirected to the IdP and authenticted OK but then get the following error.   &nbsp...

• cloud
• identity-manager

Hi all   When I set up the SSO with Citrix Gateway Service and launch the application, I get a file download prompt. Has anyone seen this beofre? How can I prevent it from happening? After sav...

• citrix
• cloud
• identity-manager
• sso

Hello, I am trying to change the Org admin which was set to a previous employee that left to a new user (myself). Unfortunately, there is only one Org admin setup: the ex-employee. I do have access...

• identity-manager

I cant log into Atlassian at all.  Even for support.  Is there a way to disable SSO via support somehow?

• identity-manager

At a certain point in an Organization, there will come a time when there's a change of Infrastructure or process or even the Organization as a whole. This can result in different change management pr...

• atlassian-account
• atlassian-guard
• email
• identity-manager

"This user is a organization administrator, and their privileges cannot be modified."   I have searched and looked at all post relevant to this topic and nothing works. The only potential solu...

• cloud
• identity-manager
• jira-software

Hey, Hoping someone can provide some insights in the following.  We currently allow users to sign up to our JIRA, Confluence Cloud instance with their local confluence account (corporate email...

• cloud
• confluence
• identity-manager

Hello,  We are trying to enable the domain verification but dont get the directory option. I am enabled as the site admin so not sure if some other setting needs to be enabled first. If you cou...

• cloud
• identity-manager
• jira-service-desk

Hi All, I know the switch from Azure to Okta should be trivial, but my organization is pretty risk adverse, so would prefer to test out the Okta configuration in an environment that will not affect ...

• access
• azure
• cloud
• identity-manager
• okta

Hello,   We are restricting users by using a company domain (company email). However, we have not yet applied Atlassian to whole company. Sometimes there are some other colleagues not from ou...

• cloud
• identity-manager

I didn't find any Bitbucket Cloud Yearly payment plan. Yearly Plan is showing for Server option. Please tell me how we can opt for Qtrly, half yearly or Yearly plan for BitBucket Cloud.

• identity-manager

I have a number of users that have had thier accounts deleted in our Okta instance that still appear in the Atlassian access page. The users atlassian product (bitbucket) has been disabled within th...

• cloud

I set up a site and verified my domain, unfortunately I was completely locked out of that site because a saml setting was wrong and I did not create a user that was not a member of the domain as a ba...

• cloud
• domain
• domain-verification
• identity-manager

Hello everyone, On Atlassian Access, If my domain is verified, will users under a sub-domain of my domain would also be subjected to our SSO policy? We are trying to onboard users using a emails ad...

• cloud
• identity-manager

I'm having trouble when trying to import a Trello board to Notion. It was working fine for a month and now that I'm logged out of Atlassian/Trello on Notion, it's giving me trouble. When I try to log...

• identity-manager

While importing user accounts in a new Atlassian Access, is there a way to not to send mail to users during the Claim accounts process and still complete the claim accounts process.

• access
• atlassian-guard
• cloud
• identity-manager

I'm trying to set up 2-step Authentication. The first thing I'm asked for is my Atlassian password. I don't have a password - I sign in using my Google account. I tried using my password for my Googl...

• 2-factor-authentication
• identity-manager

- Technical situation : Keycloak as an Identity Provider, Atlassian Access for SSO with Jira Software Cloud, Jira Service Desk Cloud and Confluence Cloud. Possible Script Runner usage.   ...

• automation
• deactivate
• identity-manager
• keycloak
• saml
• +3 more tags...

What are the steps & impacts of moving from G Suite Sync to Atlasssian Access (AA)?  G Suite Sync only allows users to be synchronized & access to be granted against.  We want to mo...

• access
• g-suite
• identity-manager

Hey All,  We are in the process of starting to get Atlassian Access setup to enforce OKTA SSO.  My question is if I claim the accounts now, will anything change for the users access right ...

• cloud
• identity-manager

There are 9 users in the directory.   But the scim api /Users only returns 6 users, and sometimes it return 0 users. curl --location --request GET 'https://api.atlassian.com/scim/directo...

• cloud
• provisioning
• saml
• scim

Is there any news on Admins being able to centrally manage Jira User Profile Contact Email address visibility - not being able to do this makes using 3rd party apps very complicated. Thanks Martin