Opsgenie

I would like to know if there is a capability to create ticket in JSD on demand from OpsGenie.

• cloud
• opsgenie

We have AWS cloudwatch sending a SNS notification to the following:   https://api.opsgenie.com/v1/json/cloudwatch   Is there a way when configuring the alarm in Cloudwatch to also inclu...

• cloud
• cloudwatch
• opsgenie
• priority

Hi there, Is there a possibility to let reporters of incidents speak to an on-call agent directly via phone? E.g. There is an incident, Lisa calls the Incident Phone Number and Alex who is on call ...

• cloud
• integration
• opsgenie
• phone
• redirect
• +1 more tag...

Hi there,   I'm trying to setup rules for an email based integration (Heroku system status). Their emails subjects have the following format: - "[Issue] some text" - incident is opened - "[U...

• cloud
• opsgenie

Hi everyone. I'm new to using API's. When I'm trying to add note to Alert via IPA I'm getting the error: 403 ERROR The request could not be satisfied. This distribution is not configur...

• api
• opsgenie

I have a Jira Service Desk integration configured within my OpsGenie instance. When certain jira issues are created, these will create alerts in OpsGenie. In my integration settings, I assign alerts ...

• jira-service-desk
• opsgenie

I am passing the standard variables from Solarwinds TriggerActionBody.txt .  I'd like to customize the alert to pass volume for disk utilization alerts and reference them in Opsgenie.&...

• cloud
• opsgenie

Hello, I had to install OpsGenie Edge Connector on our test Jira server but when I am trying to submit alert on OpsGenie side, I can't get Jira SD to make ticket from that alert. Communication works...

• opsgenie

I have Jira Service desk integrated with Opsgenie.  I have an automation rule that when a request type = support and priority = highest is created in JSD, it creates an alert in Opsgenie.&nbsp...

• cloud
• opsgenie

Long running incidents go through severity changes before it is ultimately resolved. The priorities might get bumped up in the early stages and then lowered as well.   The lowering of prioriti...

• opsgenie

Is OpsGenine approved by Fedramp? 

• opsgenie

Hi Guys   I am going to develop a small program using Python. This program will do the following: GUI having User Name and Password When User enter the User Name and Password. The Program w...

• opsgenie

Hi :) I hope somebody is using Opsgenie and can help me with the problem. I am trying to set scheduled reports but am failing at it. We have team in two countries with different time zones (one tea...

• cloud
• opsgenie

not all k8s events are pushed to elasticsearch with the default config from deploy/ directory https://github.com/opsgenie/kubernetes-event-exporter Use case: from a namespace where a container is ...

• opsgenie

Hello, I would like to know how it is possible to set the priority using message's attribute in Opsgenie through the integration with AWS through SNS. I have tried the following code: "MessageAttri...

• aws
• integration
• opsgenie
• priority

Hi everyone, We have a team of four engineers and I would like to set up alerting as below -All engineers get SMS'd immediately -If not ack'd after X minutes, call on-call engineer -If not ac'd a...

• cloud
• opsgenie

While it is possible to associate an incident with a service, is it possible to have alerts have associated with a service? Associating alerts to just a team solves for associating an alert with peop...

• cloud
• opsgenie

Is there a way to publish Who is on call Schedule from Opsgenie to a publically available resource like Confluence. Where other team members can actually see the schedule and contact the concerned p...

• cloud
• opsgenie

Hi there, I have configured both the part of sending alerts by Amazon SNS to opgenie with custom actions and the return from Opsgenie to Amazon SNS when the resolving user clicks on any of the custo...

• amazon
• opsgenie

My team is just getting started with incidents and are currently creating/managing incidents manually. We are mostly wanting them for post-incident analysis and reporting for now. The problem is that...

• cloud
• incident
• opsgenie

My use case is that I want to create an alert if a job event has failed.  I do realize that the current functionality for Job Event isn't listed https://docs.opsgenie.com/docs/gitlab-inte...

• cloud
• gitlab
• opsgenie

Current I use OpsGenie with Prometheus and I have a big problem. Alertmanager creates new alert and after a while it closes this alert during this operation opsgenie always creates new alerts, not de...

• cloud
• opsgenie

Does anyone have any use cases using the Email Notification Templates? Not being able to carry the priority of the issue in the subject along with not having the ability to pass through the name of t...

• opsgenie

Hi, I've just done a OpsGenie to JSD integration. Our use case for JSD is that we have a number of external customers sandboxed by organisation serviced by one central support team. We use project a...

• opsgenie

Hi, I've just added OpsGenie to a Jira Cloud Service Desk. Our service desk is I would like OpsGenie to comment on a ticket when it is acknowledged but I would like the comment to be internal only.&...

• opsgenie