Jira

As subject. Thanks

• Question
• jira

We use JIRA as our support ticketing system, and we consider first response as time of issue assignment, not first public comment. Is there a way to track how long an issue has spent in the unassig...

• Question
• jira
• time-tracking

This is somewhat related to my last question but in order to make sure issues w/o resolutions dont get closed, is it possible to make it required? There doesnt seem to be a way to put a validator on ...

• Question
• jira-software

Want to use this in a new process we are setting up but need to be able to set some custom fields in the template. Was wondering if there is an ETA on this.

• Question
• addon-com.hascode.plugin.jira-quick-subtasks
• jira
• jira-administration

When Jira/Greenhopper was first installed, there were a significant number of issues that were being closed without a resolution attached to them. They offer us no historical value and mess up the re...

• Question
• jira
• jira-software

So I have jira installed and running on my server. I've added a sample issue. On my server, I can see the sample issue from within the issue navigator. I can attach files, add comments, etc. But whe...

• Question
• jira

We're looking at moving from JIRA 5.0 to 6.0, and we currently have an Introduction gadget on the inital login screen (Read: Where you enter your username and password). On our sandbox environment, a...

• Question
• jira
• jira-administration

When I start progress on an issue, I am no longer being presented with the "stop progress" button in the display. Clicking the "in progress" button (a second time) adds an update to the case: ...

• Question
• cloud
• jira
• jira-cloud
• progress
• sub-task

Successfully installed ScriptRunner 2.1.3 into Jira 5.2.2 and I have my managers using versionMatch in the JQL queries -- they were quite happy. I restarted Jira and then my managers started naggin...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• agile
• jira
• jira-administration

Is JDK 1.7 not supported for JIRA 5.1.7? after upgrading to JDK 1.7.0.21 installed. the application could not be brought up, Is JIRA 5.2 the only way to go with JDK1.7? Thanks The log from ca...

• Question
• jira
• jira-administration

I need to stop the use of a particular ticket type but have the old tickets remain viewable for referance. Is it possible to block creation for one type of ticket in a project?

• Question
• jira

Will the 'Zephyr for Jira' add-on be available within OnDemand ?

• Question
• jira
• zephyr

Our "programs" typically are comprised of multiple components - say a web application and a services application. These apps have different versions and different release cycles. From the business vi...

• Question
• jira
• jira-administration

Could someone please explain how I set story point values for story type issues?

• Question
• cloud
• jira
• jira-cloud

We created a link on our intranet site to this screen: http://jira.veic.org/secure/CreateIssue.jspa?pid=11102 When a user goes to log in to JIRA from this link, the following screen is displayed:...

• Question
• jira
• login

Is there a way to add a post function in a workflow for closed tickets to be reopened when a Sub-Task has been created for a parent ticket?

• Question
• jira
• jira-administration
• post-function
• sub-task
• workflow

Looking to configure our JIRA isntance to always show absolute dates (e.g. 5/22/2013) instead of Relative dates (e.g. Wednseday) when viewing issues. I have referenced these two pages but I do ...

• Question
• configuration
• date
• jira

Moving Jira from the planning project to the scrum project, in some cases, the reporter is being changed to instead of retaining the original reporter. This is causing problems with other Jira users ...

• Question
• jira
• jira-administration

I have one user who is trying to edit work logs from the tempo user timesheet screen. Usually, she can click a previously entered entry to bring up the issue, and the click 'Log Work' to submit a new...

• Question
• cloud
• jira
• jira-cloud

We would like to add 20 additional licenses to our JIRA account- How much it's going to cost?

• Question
• jira-administration

So we were a bit behind and recently upgraded from Jira 3 to 5, then now 6. We used to be able to create subtasks from closed issue (and did so fairly regularly). However now in 5 and 6 it looks li...

• Question
• close
• jira
• jira-administration
• sub-task

Will the managed (cloud) versions of Jira and Confluence pass a SSAE 16 level audit? The 16 is the new standard and our customers require all of our systems to pass it.

• Question
• confluence
• jira

Hello, In JIRA, I was wondering if there is a way for the user that creates an issue can be the only one to close it. Right now, I have only the reporter can close an issue condition set for the cl...

• Question
• close
• condition
• jira
• transition

We are currently on downloadable version of jira 5 ? Our maintenance period end date is in june. Can we upgrade to jira 6 after that ?

• Question
• jira
• jira-administration

Hi everyone, I was trying to see if the Javascript I added was working. Creating an issue it was working perfectly, but when I try to "edit" the issue JIRA starts loading and never ends. I tried ...

• Question
• jira
• performance