Jira

Hello, We are replacing our RT (Request Tracker) tool and looking at Zendesk. Would you recommend any other support tools that work well with Jira? We are using Jira on demand. Thank you, - Lena

• Question
• cloud
• jira
• jira-cloud

Team finished sprint and delivered all issues which were part of multiple epics. All issues had been closed together with sprint. When I tried to remove epic from the list of epics, I tried marking t...

• Question
• agile
• cloud
• epic
• jira

Currently on a 7-day trial. Added 2 additional columns to the Agile Board but am unable to save/see those when going back to the board. Is this something not allowed during the trial period or what a...

• Question
• jira
• jira-administration

I am trying to follow the steps mentioned in https://confluence.atlassian.com/display/AGILE/Creating+a+Board but I don't see an option to "Create a Board" and another questions is how to get the gl...

• Question
• jira-software

How do you offically close an issue within a project in Jira so it is registered by the Activity Stream tile on the dashboard?

• Question
• jira

I would like to be able to use subtasks while on plan mode but when in board mode I only want to see the parent story and do not want any of the subtasks to display on the board. Is this possible?

• Question
• jira-software

Having issues displaying Agile sprint health gadget on IE 10 It says this gadget can't be displayed in Microsoft IE 8 or below.

• Question
• internet-explorer
• jira-software

Hello, how is the sorting of versions in the scrum board defined (in the side bar on the left of the screen)? Currently I have three Versions: - "1.7.x" - release on 2014-01-01 - "1.8.x" - re...

• Question
• cloud
• jira
• jira-cloud
• jira-software

We have integrated AD with crowd and JIRA uses crowd for authentication. Now users who got deleted from AD are also deleted from crowd and subsequently from JIRA. But the issues assigned to them and ...

• Question
• jira

Hi, I urgently need your assistance on the following. We log our work using Tempo. However, we have strong restrictions according to company policy regarding WHO can see WHAT. For example, other ...

• Question
• jira
• tempo

I can add myself to the Watchers list on a ticket by clicking the + on the watchers. however when i try and remove myself from the ticket by clicking on the x nothing happens. to remove myself from t...

• Question
• jira
• watcher

Hello I've written an Velocity email Template. The following Number Field is displaying with a decimal place. Incident Level: $issue.getCustomFieldValue("customfield_11513") is showing to one d...

• Question
• email
• jira
• velocity

When creating an issue and selecting an account, the account dropdown is sorted by the KEY. Can this be changed to sort via the NAME?

• Question
• jira
• jira-administration
• tempo

Checked it onto Chrome 32.0.1700.76 m, IE 9.0, IE 11, FF 26 JIRA 6.1.6 I don't see checkbox and search box. How can I change api to my own plugin?

• Question
• jira

What's append after GreenHopper commercial licences expire ?. Can I use an eval licence waiting renewal commercial ?

• Question
• jira-software
• licence

Hi All Just wanted to confirm that the upgrade path from jira 5.0.2 -> 6.1.5 is a direct one and there are no intermediate steps i need to upgrade to? Any comments? Rahul

• Question
• jira
• jira-administration

Can you pass issues directly into Jira from a local or web application? We want to launch an issue in a specific project id and pass a url to the ticket. We are buying the cloud version of Jira.

• Question
• cloud
• jira
• jira-cloud

My question is about changing Licenses from one instance to another. At the moment I have a 50 User license running on instance A. Instance B has a 10 User License. I would like to change the ...

• Question
• jira
• jira-software

Good Morning We currently using JIRA 6.11 with LDAP directory intergration. Usernames are case sensitive, so the when logging into JIRA users need to enter their username in the same format as Ac...

• Question
• jira
• jira-administration
• ldap

I just start "Zephyr for Jira" evaluation with "Try FREE for 30 days". I already use Jira as 'Bug Tracker' since 2 years. I have two questions about "Zephyr for Jira". 1°) When I Create a new I...

• Question
• jira
• jira-administration
• zephyr

I am trying to somehow use component as a theme in JIRA Agile. I cannot find a way how to add a component. I have added epics and stories, however, themes are still missing and as I read in some answ...

• Question
• jira-administration
• jira-software

Please provide me the query to fetch the groups which are not mapped with any permission scheme.

• Question
• jira
• jira-administration

im trying to build a query that returns issues where the contents of fixVersion(s) are not exactly the same as the contents of affectedVersion(s) - all issues where not all affected versions have bee...

• Question
• jira

Hi All, Being a jira administartor, is it possible to change thedefault behaviour of the filter share from "evryone" to a particular group. i mean. whenever any user creates a filter, then the filt...

• Question
• jira

hi, Is it possible to copy custom field from another JIRA instance in the same network ? Regards Tarun

• Question
• jira
• jira-administration