Jira

Hi, We encountered below error when a user with Administrator project role try to remove users assign to another project role (e.g. Owner). Error msg: "You can not remove a user/group that will...

• Question
• jira
• jira-administration

Hello. My team and I use our task boards extensively, and are all able to add/edit/move tasks. However, the boss and I would like to have a task board just viewable and editable by us. How do I re...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I see 000s of 404 return codes in JAVAMELODY like these: /rest/handlecomments/latest/hdata/commentsvotes?issueid=undefined&_=1400802738215 ajax GET /rest/api/latest/issue/undefined?_=14008...

• Question
• jira

I'm trying to set up swimlanes on a kanban with the following queries: Fast Track: priority = "High " ORDER BY createdDate Pull Next: (priority = "Medium " OR priority = Low) ORDER BY createdD...

• Question
• jira

I am evaluating Jira as a fault tracking system and need to import data from my current system by csv file. Does anyone know if it possible to import historical data into the comments of an issue?

• Question
• jira-cloud

I'm getting the following error when I try to adhust the columns on the search test executions page. I've tried restarting both the db and the app itself but the error remains. (zephyr_db_erro...

• Question
• jira
• zephyr

Is there a way to setup the dashboard to have a list of my open issues in one frame and currently selected task in another frame? I want the list on the left to resort when I close or re-assign the c...

• Question
• jira

I am trying to have it on my resulotion screen where a user selects if there is a screen change it would then show that an open text field for those changes, or select yes for the report change and a...

• Question
• custom-field
• jira
• jira-administration
• resolution

Hello, As I rememeber, JIRA user who does not have Project role cannot see the project in the project list. But recently I found that something changed to show all project list to all user even w...

• Question
• jira
• jira-administration

I am trying to download the trial version of JIRA on an offline machine but it keeps asking for a license key. I went on the website and got an evaluation key but it is invalid. I had another person ...

• Question
• jira
• jira-administration

Hi all, We have an issue task flow where an agent reports an issue coming from the customer and it then gets assigned to an engineer. After the engineer has determined the source of the problem and...

• Question
• cloud
• jira
• jira-cloud

I'm using the FogBugz OnDemand importer to import into JIRA, from a hosted FogBugz instance. It's working well for all the cases, but I found that it's not able to download any attachments from F...

• Question
• fogbugz
• import
• jira

I am trying to use the Misc Custom Field plugin to calculate hours multiplied by $165. Is this possible? Thank you and regards, Kay

• Question
• custom-field
• jira

In my customer shop, JIRA is used as ticketing tool for production support engagements. If there is any exceptions in production, tickets are created manually everytime. In JIRA, is there a way to cr...

• Question

I've created the script below to transition related tickets. I tested it using Script Runner and by adding an issue as a string in .getIssueObject(). def issue = constantsManager.getIssueManager()...

• Question
• groovy
• jira
• post-function

Hi everybody, I have created a user who belongs to jira service desk project role. However when I log in, I can only create new issue but not manage and solve issue as specified in the documentation....

• Question
• cloud
• jira
• jira-cloud

I would like my devs to be able to add issues to some of the Epics I create. I'm the admin and we are all in the jira-developers group. Is this possible in the vanilla, out of the box Jira Agile b...

• Question
• jira-software

I'm using Jamie's wonderful script runner but I'm not a coder and can't seem to get by the nulpointerexception. So far I have this: def urgency = getCustomFieldValue("Urgency") def complexity ...

• Question
• jira
• scriptrunner

...ransition fires “Issue Resolved” event, as a post-function. 2. Script Listener fires another event, when a condition is True of the event of step 1. Thanks!

• Question
• email
• notification
• script-listener
• status

When using the Confluence and JIRA Connector on our confluence page, half the time I get an error: SPP-169 has been created, but there is a problem in adding it to the page. You can manually add ...

• Question
• jira

My Atlassian-connect.json look like this "modules": { "dynamicContentMacros": [ { "name": { "value": "Macro whose content is rend...

• Question
• cloud
• confluence-cloud
• jira-cloud

Hello! I'm trying to edit the "epic" field, in the Plan Board from Agile, by dragging the issue to the epic column but it shows me an error "You do not have permission to edit issue XY-123" I've ...

• Question
• cloud
• epic
• jira
• jira-software

Is autofill available in JQL for the account field in Tempo? We just started using the Account Manager functionality (we were previously using just a custom field list of clients) and it's great, but...

• Question
• jira
• tempo

We currently have a Jira instance with Jira Agile that we use for issue tracking and agile project management. We're thinking about adding Jira Service Desk to allow our customers to file issues. T...

• Question
• cloud
• jira
• jira-cloud

How do I turn on the text select option to create JIRA tickets from within Confluence by highlighting text? When I highlight text on a Product Requirements Page I do not see the controls for creating...

• Question
• jira
• jira-administration