Jira

When people mail to helpdesk@mycompany.com, every minute the mail will "arrive" in JIRA. No problem here. But when we move mail to the mailbox helpdesk in Microsoft Outlook, the mail stays in the mai...

• Question
• email
• jira
• jira-administration

I need to back-load historical client incidents to maintain a full picture of their product stability. To do this the creation date needs to be set manually rather than as 'today'.

• Question
• cloud
• jira
• jira-cloud

After we upgraded to JIRA 6.3.9 and installed script runner 3.0.6, we could not reindex JIRA and found the following error in the log: 2014-11-04 23:35:43,655 IssueIndexer:thread-1 ERROR administrat...

• Question
• jira
• jira-administration
• scriptrunner

Hi everybody. I have instance with 700 000 tickets. I use these values now jira.index.max.reindexes=0 jira.index.update.bulk.optimization=0 So I need to reindex every week, to avoid performance p...

• Question
• jira
• jira-administration

What name to be used for the field "Affects Version/s" in the scrip runner issueFieldMatch function (2nd argument) ? For the "Fix Version/s" field it works with "fixVersions" : with or without quote...

• Question
• jira
• jql
• scriptrunner

Hi, We use JIRA 6.2.7 in our firm. Also we use Script Runner plugin. We would like to automatically create issues, when specific issue type is created. We wrote script (triggered by Scriptrun...

• Question
• jira
• jira-administration

Is there a way of aggregating statuses in a gadget in a Dashboard?   For example: We want columns in a Two Dimensional Filter Statistics gadget Parked and All other statuses Using client and...

• Question
• jira

Hi, is there a way to show all applicable criteria (custom fields) in issue navigator per project? The background is that a lot of user didn't know the name of all custom fields, so it's hard to filt...

• Question
• jira
• jira-administration

Hi, I need to run some basic performance tests on a new JIRA instance. However, Atlassian's documentation does not make it clear which method is recommended (or more recent). Documentation for the ...

• Question
• jira
• jira-administration

how can i set up linked issues to automatically update the status on the issue its linked to when changed?

• Question
• cloud
• jira
• jira-cloud

Ferenc Kiss wrote: https://answers.atlassian.com/questions/27025 Just set up a "requirement" issue type as suggested by others, and use the JIRA PDF View Plugin to transform those issues ...

• Question
• jira

Hi Experts Can we have a hierarchy of issue type like under A i need to Have B and under B i need to have C like that Thanks in advance Kumar

• Question
• jira
• jira-administration

HI Experts, I just wanted to know can we able to have a custom screen to do user defined operations like adding some values. As i know there are only 3 screens in JIRA create issue edit issue ...

• Question
• jira
• jira-administration

How come some user avatars are not displayed in the dashboard?

• Question
• jira

I have connected both platforms through DVCS accounts, and then pulled in my existing issues on GitHub into a JIRA Project. Despite all of this, when I now update anything (commenting on an issue or...

• Question
• cloud
• connector
• github
• jira
• jira-cloud

I have two projects (A and B) and cannot figure out what fields show up when moving an issue.  Some constraints: Both projects have a lot of unique custom fields (meaning that some custom fie...

• Question
• jira
• jira-administration

We have a FishEye instance that is only used for one project (to access an SVN server) and has a limited set of users. For many other projects, we use Stash. These non-FishEye projects show various F...

• Question
• bitbucket-server
• fisheye-crucible
• jira
• jira-administration

Only one JIRA project is present when trying to create our first plan. (It's our newest project and has no issues yet. Is that the reason?) I am logged into a user account that's part of the 'adminis...

• Question
• cloud
• jira
• jira-cloud

New JIRA user here. I'd like to include a few team members in the issue tracking aspect of a project, without giving them access to download/edit the code. How can I go about doing this? Thanks.

• Question
• cloud
• jira
• jira-cloud

Hi, We initially set up JIRA by client projects. We are now using Service Desk, and wish to migrate the older issues into the new, unified project. We've added new fields over time, some of which ar...

• Question
• cloud
• jira
• jira-cloud

Hello everyone. How to make sure that all the tasks in the status "testing" and has resolution, did not move to the next sprint or a backlog, and complete?

• Question
• jira-software

GeminiScrumBoard.png   Why is the issue key suddenly showing up as an ellipse on work mode in scrum board and how can i change it so that it displays the key id vs ...?

• Question
• cloud
• jira
• jira-cloud

On my scrum board, the JIRA issue keys are shown as ellipses... vs displaying key id.  Is there a way to change this?  GeminiScrumBoard.png

• Question
• cloud
• jira
• jira-cloud

I am installing JIRA for the first time on a machine dedicated just for JIRA. And i have to use an existing external MSSQL Database, which is located on a different machine.   What are the ch...

• Question
• ms-sql
• install
• jira

Curious to know why I can navigate throughout except for the link to manage statuses...

• Question
• jira-administration
• status