Jira

I have got 3 issues types 'Incidents, Service Request and Change Requests' but as I am can only create a single 'Create screen' this becomes a problem for me. From the 3 different Issues types I hav...

• Question
• jira

We upgraded to JIRA 6.3.10 yeserday and according to the compatibility check Zephyr 2.5.1.25101747 was compatible. It turned out that it wasn't and we are very anxios to know when Zephyr will re...

• Question
• jira
• zephyr

I set up a Scrum board that should display planned stories grouped by the epic they belong to. The columns at the top of the board indicate that certain columns should contain stories, but I don't se...

• Question
• cloud
• jira-software
• jira-software-cloud

May we buy additional 25 user license for JIRA  (currently we have 100 user lincense)?

• Question
• jira

Hello, I use this JQL as a filter. It shows all results. I don't want to see Closed issues. I can't figure out how to add JQL like "AND resolution is not CLOSED" to make it work. I was wondering: i...

• Question
• filter
• jira
• jql

I would like to delete all worklogs for a particular user, but the only way I can think of is deleting records from the database, which is a bit risky since I don't have a full understanding of all T...

• Question
• jira
• jira-administration
• tempo
• worklog

The field "Story Points" is in the issues view only visible if a value was entered. At the moment one has to click the Edit button and then scroll down to the story point field. It would be desirabl...

• Question
• jira

Hi,   we installed a small JIRA Server and configured the system to our needs. However it appears we "busted" something. Every issue created in JIRA gets its finished/completed ...

• Question
• done
• issue
• jira
• resolution

Hi,we need to add few fields to the Contact Administrators Form.Is ist possible Severity

• Question
• jira
• jira-administration

Hi,  We are planning to upgrade our JIRA version to 6.3.4 and commit acceptance is very important for is.  Is there have any version which supports JIRA 6.3.4.When we tested the latest vers...

• Question
• jira

We're currently trying to set up incoming email handlers in JIRA, and while the theory is sound, we're running into some sticky points with implementation. Previous to this, we've been running a home...

• Question
• jira
• jira-administration

How do I add a new account?

• Question
• cloud
• jira
• jira-cloud

How do I can calculate the total disk space for the database on the issues raised?   I have the following table izing Legend Small-scale Mid-scale Large-scale Enterprise scal...

• Question
• jira

What things can a JIRA Agent do that a normal JIRA user can't on Service Desk 2.0. Level 2 and 3 have to be a JIRA Agent?

• Question
• agent
• user

I need to update 619 tickets with the correct dates in the resolved column field (resolution date) for my project. Is there any way for me to track those dates and update those fields? If not, how ca...

• Question
• cloud
• jira
• jira-cloud

I have a multi-user field for development resources who collaborated on an issue. When I assign the current user in a post function during a workflow transition, it replaces the contents of the field...

• Question
• cloud
• jira
• jira-cloud

Hi, I created a new 'Issue Type Scheme' and add options.  The problem is that the options appear on the 'Default Issue Type Scheme' as well which I don't want.  How do i avoid this? &nbsp...

• Question
• jira
• jira-administration

I was working on a test JIRA instance where my team finished 4 agile sprints. We ended up moving the JIRA project into production, while all the issues have been migrated correctly - I lost...

• Question
• jira
• jira-administration
• jira-software
• migration

• Question
• jira

Hi folks, I have a scrum master who is getting this error when she tries to close her sprint: "To update this sprint you must have Project Administrator permissions for all of the following projects...

• Question
• jira
• jira-administration
• jira-software

In Atlassian's marketing material they show this view of sprint planning. Screen Shot 2014-11-14 at 8.00.07 am.png   But when I go into the planning mode of my agile board, my view doesn't lo...

• Question
• cloud
• jira-software
• jira-software-cloud

So i had a crazy idea and I was wondering if anyone out there has tried this before I spend more time researching this. Working with multiple JIRA instances, and they all tend to have some vari...

• Question
• jira
• jira-administration
• scriptrunner

When I try and import Epics into Jira Portfolio the field of Assignee which is under the heading of 'People' isn't imported into the People section of Portfolio. Is there a way to make this happen o...

• Question
• advanced-roadmaps
• jira
• jira-administration

I have an agile board in Jira. I'm trying to configure the estimations to be in story-points. In the board configuration I chose "Estimations" and in "Estimation statistics" I chose "Story points" in...

• Question
• jira
• jira-administration

Hi, I'm using JIRA 6.3.7 and Script Runner 3.0.6. I would like to create a script that send a custom email when a ticket with a specific label is created. So, it seems that the "send a custom emai...

• Question
• jira
• label
• scriptrunner