First, Our JIRA admin left unexpectedly. So far I have created the issue types, created and assigned an issue type scheme, created the screens, created and assigned the screen sc...
Is it possible to automatically set a watcher based on ticket assignee? I would like to automatically add the assignee's manager to every ticket to which they are assigned.
I know, I can migrate issues from one project to another. Likewise, can I migrate or copy other artifacts of a project, such as issue template, dashboard, sprint, users, etc, from one project to anot...
When I try to move an issue from "Project-A" to "Project-B", I am not able to because when I initiate the move in the "Move Issue" interface, I do not see the "Current Project" set to anything.  ...
I needed to update my project URLs' and now that I have, all of them are now 404. I know the URL is correct because https://viewpost.atlassian.net works and https://viewpost.atlassian.net/m...
Here's the story: We have a JIRA installed on our own servers We update two home made JIRA plugin to a new version We reindex JIRA then we restart it After the startup someone notices that ...
We are trying to do some, seemingly basic but obviously not, automation in jira. Specifically we'd like to transition an issue to something like "Ask for update from Client" or "Pending BA" after x d...
I am in the process of setting up JSD. I created a bunch of request types, set up the fields I wanted, etc, then realized that the issue types on several of them are wrong. Is there a way to retroact...
Accidentally entered malformed HTML for announcement banner (for logged in users only). I can no longer access the system to fix the html. The site only renders the menu bar and the body of any page ...
Dear all, I am using the plugin Time to SLA in JIRA SW, but I need to set Non-Working Days. I wanna to set fixed holidays( like Christmas) to all years in the future, is possible to repea...
I am trying to use behavior in script runner to default to a particular issue type. However, when I try to do with following code, though it defaults to the required issue type "ABC", it does n...
We've been currently looking for a way how to deliver reminders on a particular schedule, which is issue specific. We have added custom fields ReminderDate and ReminderFrequency (daily, weekly, bi-we...
I'm trying to import a Trello board into JIra, and I keep getting exceptions and crashes without any cards being imported. This has worked before (and failed before), off the same board.. Th exceptio...
Which steps do I have to take when I want to upgrade from JIRA 6.2.2. to JIRA Software 7.1.4 including migrating from W2008 to W2012 server and from SQLserver2008 to SQLserver 2012.
I would like to take a backup of my prod server and import it into a dev instance, but I don't want the issues. I only need the workflows, custom fields, etc. I've been able to take the x...
In some cases our tickets get quite long and our service agents do not always scroll to the top of the ticket to click on "respond to Customer" to change the status of the ticket. Instead they ...
I would like to create a role PO can create Tasks. Scrum Master can create Subtasks. Development Team can only view, log and transition status of a subtask.
I would like to understand the pragmatics of Upgrading from JIRA 6.1 to JIRA 6.4 or JIRA 7.0 what are the drawbacks and what are the known issues, I see there is a recommendation on the A...
After installing and setting up Joggler for time log / work log syncing between JIRA and toggl everything was working fine. Joggler started time tracking in toggl correctly and after stopping also ad...
This question is in reference to Atlassian Documentation: Support Tools Plugin I entered a support request yesterday, but did not receive a confirmation email, nor can I see an inbox of any sort whe...
This question is in reference to Atlassian Documentation: Administering JIRA Software I am am setting up a new instance of JIRA we would like to add AD (LDAP) directory as well as the internal. ...
Hello all! I've just built JIRA server in my office network, and It's behind firewall. and It seems like need to communicate with some of Atlassian servers when integrate with HipChat. but th...
Can this application be helpful to software configuration management system in any way ? Is there any integration between Atlassian tools and e-donkey done and used ?
Hi, I try to make a preformatted text in comment and i am searching answer in internet and always i am redirected to page: https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all ...
I connect to a JIRA instance and I see all issues. when I access to another JIRA instance, I see the issues of the new instance, but I don't see the issues of the other instance. I see only the issu...
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