Jira

Right after the startup, when I try to enter my license, I receive a unknown error, with this stack trace:   com.atlassian.cache.CacheException: java.lang.NullPointerException ... Caused by...

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• jira-software

I have a Scrum board that shows only stories that have a specific component.  The board is configured to have a filter that is project = X and component IN (Y) Order By Rank. Whe...

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• jira
• jira-software

We have nearly 400 fake russian service desk customer accounts where the names appears to be links to most likely fraudulent services. How do we correctly delete these accounts (apparently never log...

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• jira-service-desk
• jira-software

...) Getting error {"errorMessages":["Unexpected character ('H' (code 72)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')\n at [Source: org.apache.catalina.connector...

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• jira

Hi all,  The combination of JIRA projects and browser tabs that I have open at all times makes it very difficult to instantly navigate to the JIRA project that I'm interested in in the browser....

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• jira

...nit] Description = Atlassian Jira Software After=syslog.target network.target [Service] Type=forking Environment=JIRA_HOME=/opt/jira-home Environment=JAVA_HOME=/opt/java PermissionsStartOnly=true...

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• https
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• jira-software
• linux
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When I set up my project, Jira did not let me choose a different template than Agility. We have added quite a lot of stories to the project but would like to move the whole project to the Kanban tem...

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• jira

Im trying to add a gadget to a dashboard  and im getting the error: Unable to retrieve addon module URL. Please check your specified module key. I removed the plugin, (timesheet)..&n...

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• jira

Hi I installed Sms Sender plugin in my test jira(http://localhost:8080/...),but  get  this error, while using: "Cannot contact to current bulk username data. Please check your creden...

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• jira

Hi, i created 4 projects in JIRA. Now i want to assign some user in diff project and then each user in same project want to assign diff talk. So when a user login in JIRA, can't check other's talk a...

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• confluence
• jira
• jira-service-desk

...tField = getFieldByName("Service Type") if (issue.issueTypeObject.name == 'Shared Revenue') { rtField.setRequired(true); else rtField.setRequired(false); }

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• groovy
• jira
• scriptrunner
• workflow

I created a SD project and added users when the user I created trying to open a new ticket (through JIRA not Portal) it showed him a dropdown with all of the project I have in my Jira  I want...

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• jira
• jira-service-desk

I have created a dashboard using several filters (about 9 filters for different views) All includes in the filter Sprint = "XX". This is also the field that needs to be adjusted from time to time. ...

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• jira

Hello, I starting creating 'releases' in order to pin certain issues/bugs to particular releases. Particularly, I created TestRelease (1) and linked a couple of issues to it. However after I link ...

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• jira

I have created support projects. During the support project creation process, it creates a unique URL. I have provided access to different users to their respective support projects. Still all t...

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• jira-software

I have a scrum board for my team but would like to create dynamic drop down filter with assignee names.   How to do the same instead of swimlines and all.Do we have an easy way to do it. Than...

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• jira
• jira-software

Would like to know clearly how to figure whether I have the admin access to Jira.Secondly ,How can I assign project to the team members   Thanks, Kavitha

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• jira-software

We have tickets which may be rejected by QA when the requirements aren't there or when they are not implemented correctly.  However, these tickets eventually are moved to the "Accepted" status a...

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• jira-software

I would like to update my SPRINT value to CURRENT SPRINT when my issue changes to a specific status.   It looks like I can do it via Post Function for Custom Field - but it doesn't actually wo...

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• jira-software

I have a dashboard that I would like to display on a big screen - but I cant see how to do it without being logged in on a device connected to that screen. I presume I am missing something? Is ther...

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• jira

I have created a custom field for JIRA (Cloud version) issue and realized that it is not accessible via REST API if it is hidden. Neither is it returned in the list from GET request nor can be create...

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• atl-adm
• custom-field
• developer
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Hi,  We have 6 Scrum teams and i would like to use the same report 6 times in my dashboard, each time with a different scrum team in the filter. is it doable? Thanks

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• jira

Hi, I read that the definition of Issues Created under Measure is: Issues created - count of issues in a sprint. If an issue was in several sprints, then an issue is counted only for the last...

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• jira

Hi, Please go though attached image,my doubt is that  when task is done the ticket number mark cancel which i Highlight over thr ok   and When I reopen ticket should be unmark .but i am ...

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• jira

I have completed a sprint with 44 story points delivered but velocity report shows 0. Why? What wrong did I do? My Stories are all in Completed status. Need Help please. Thanks.

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• jira-software