Jira

With Microsoft turning turning off Basic Authentication in Exchange Online for EWS, Exchange ActiveSync (EAS), POP, IMAP in October of 2020, what will the E-mail account options be besides ...

• Question
• jira
• cloud
• jira-service-desk

Hi  Starting today, Sept 24th 2019, somehow the parent ticket link and number stops appearing right beside the sub task ticket.  For instance, it used to be blah-2019/blah-2021 and I was ...

• Question
• jira

I have seen the other notes about going into source issue and editing that but that is pulling the master board and not my individual plan. My team has multiple plans that make up a portfolio & i...

• Question
• advanced-roadmaps
• cloud

My team portfolio has many plans & when new work items are made, they show up in everyones plan unless you manually select in each plan to remove them. Is there a way to stop this feature? As a t...

• Question
• advanced-roadmaps

The Parent issue not showing on subtasks

• Question
• cloud
• jira
• jira-cloud

I would like to write a JQL to retrieve the time spent on a specific sub-task. Below is my query. Sadly, what is being returned is the aggregate value of time spent and not the individual value as sh...

• Question
• jira

We are not able to use Jira Service Desk for a help desk solution, and have been asked to develop it within Jira Software. It will be the typical support structure of answering and processing access ...

• Question
• jira
• jira-server
• server

I used to see the breadcrums in the subtask page, it does work in the old view, but not in the new view, i am sure i used to see it. now i can not see parent ticket number for a subtask

• Question
• cloud
• jira
• jira-cloud

Why does the same USER( RB) shows up twice in attached screenshot circles when I am looking at the Kanban board.  

• Question
• cloud
• jira-software

  In the issue old issue view I can see the linked parent story to this subtask.      But in the new one the link is no longer there. It used to appear on the new issue vi...

• Question
• cloud
• jira-software
• jira-software-cloud
• sub-task

All of a sudden you can't add a note to someone on a case unless they 1) created the case 2) are a watcher of a case 3) have already commented on a case

• Question
• cloud
• jira
• jira-cloud

Hi, I'm using Next-gen. Is there a way to create a milestone on the roadmap? I tried to create a task that's a milestone (after installing the gantt-chart plugin) but that didn't seem to work. &nbs...

• Question
• agile
• cloud

We use Scrum templates for our projects and within a subtaks there use to be the subtask card number and to the left of it was the story/bug parent number. Is that a bug or was that removed? It is ve...

• Question
• jira-software

Hey, until recently I was able to see the complete path in a sub-task at the top left. With one click I could switch to the main task.   Where exactly can I reactivate this option?   G...

• Question
• cloud
• jira-software
• jira-software-cloud

We're new to Jira Cloud. We noticed issues that were completed (status marked as Done) in the current sprint are moved to the next sprint after we close the current sprint. We do not want to show co...

• Question
• cloud
• jira
• jira-cloud

In the old and new views of the JIRA issues, I am unable to change the Assignee. When I click to update the field, it just sits and thinks, then after about 6 seconds I get the message 'no options.'&...

• Question
• assign
• cloud
• jira
• jira-cloud

How can my average age of defects go from 86 to 141 days in a month, shouldn't it only be able to increase by a month at a time?

• Question
• age
• cloud
• jira-software
• jira-software-cloud

I'm in a next-gen board, and I don't seem to be able to edit anything, nor find the project settings to move forward and use this board. I will try to attach a screenshot of what I see in this board...

• Question
• agile

I want to see all epics where all of the linked stories, bugs etc are Done. Then i can bulk update these epics and apply various comments, status changes etc.   Lots of other articles suggest ...

• Question
• jira
• jira-server
• server

Good evening dear, I need to downgrade the version of Jira Software 7.12.3 to version 7.12.2. In the versions of Jira Software to download you cannot find version 7.12.2. I only see the versions; ...

• Question
• jira

We are using Jira cloud and we would like to have a description field filled by default. I did some researches and i found this solution that seems ok but i don't think that i can have a differe...

• Question
• cloud
• jira
• jira-cloud

I have created a custom field for bug classification. But I can't seem to add it to the bug reporting window.  When I use "new issue" and select "bug", I get the "configure fields" in the top r...

• Question
• jira
• jira-administration

Hi, i´m not sure if the Jira updated something but today i can´t see the principal issue to a SubBug or a Subtask,  the subtasks or subbugs shows independents, i can´t identify the father. ...

• Question
• jira-software

Okay so we have a request to have the due date field to be set by the Time to SLA plugin. "I am trying to pull in and show the date when the SLA is set to expire on tickets - this value is seen in t...

• Question
• addon-com.codebarrel.addons.automation
• app
• jira
• jira-server
• scriptrunner
• +2 more tags...

Hi, how can I add in a next-gen project an horizontal column name Blocked?   Regards

• Question
• cloud
• jira
• jira-cloud