Jira

We need to delete a part of our customer desk service, because kind of our team leave the company. If we can conserv our past, and give them there past it will be great. How can we do for make this...

• Question
• customer-portal
• jira

How do you add additional values to the Category drop down list on create issue screen.

• Question
• cloud
• jira
• jira-cloud

I want to find issues which have more than Organizations defined (e.g. JIRA-001 has Organizations of "Customer A" and "Customer B"). Is this possible in JQL or is there some automation to warn admin...

• Question
• cloud
• jira
• jira-cloud
• jql
• organization

Good morning community, I requiere to bulk import from a .CSV file of user stories with subtasks. Currently I can import in a csv only user stories, but at the moment of loading subtasks I have not...

• Question
• cloud
• jira
• jira-cloud

Hello, I have an already created Jira (Task), and i want to move it as a task under an epic. Regards.

• Question
• cloud
• jira
• jira-cloud

I need my JIRA Software managers to see the SLA in the related Support ticket. There is any add on or customization I could do? In Data Center? Regards, Marcela  

• Question
• jira-core
• jira-software

Good morning Community, here I am again with a question, maybe "ordinary" for many of you. I have to "clear" the groups created in the past by my predecessor in the projects where I am admin. I do...

• Question
• jira
• jira-server
• server

• Question
• cloud
• filter
• jira
• jira-cloud

Hello all, I am trying to set a due date (deadline) for Jira tickets on Cloud, but could not figure it out. Can anyone in the community help, please? Thank you

• Question
• cloud
• jira
• jira-cloud

Hello there, help me, please From the previous period, I received some "ghost"-sprints: I see it in the issue's "Sprint" field I can click on it after and see all boards on which this sprint...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello! Few days ago atlassian suspended company Projects. The bad thing is that we cannot find the admin account. What we can do to fix this? How we can find the email of admin account. Thanks!

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, how can be possible, for one Jira project, create "sticky notes" direct on Windows 10/11 desktop (that mean create "sticky notes" on Win desktop with items from one project, which can be visi...

• Question
• cloud
• jira-software
• jira-software-cloud

How to use Dashboard Hub Connector for Jira - Reports & ChartsDashboard Hub Connector for Jira - Rep

• Question
• cloud
• jira-software
• jira-software-cloud

I have 31 users who are currently Inactive but are assigned to many groups.  When I edit the user and highlight the groups and select Leave, the screen refreshes (I get no error), but the users ...

• Question
• atlassian-support
• jira
• jira-server
• server

Hi, everyone! Super new to Jira.  I tried searching for the answers but could not find anything really. I am wondering if it's possible to see all the issues I was given access to?  &nbs...

• Question
• jira

Gostaria de saber de como configurar quando há transição de status para em pausa não notificar via e-mail .

• Question
• cloud
• jira
• jira-cloud

Why the burnup chart has more tasks than the sprint report?

• Question
• jira-software

Bom dia Estou precisando de ajuda para deixar a tela de conclusão abeta quando mude o Status para Resolvido sem que precise clicar no botão concluir.

• Question
• cloud
• jira-cloud

I'm not sure what happened but I am now no longer able to access the Story Mapping Board in my project. When I do it directly from the side panel, it just displays the loading animation endlessl...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Guys, I was trying to modify a custom field width as per article https://confluence.atlassian.com/jirakb/custom-field-width-less-than-available-options-length-240912344.html by updating fiel...

• Question
• jira-software
• jira-software-server
• server

Hello out there,   I want to automatically set the project category in a groovy script. I found out that Project class has a field for category and there is an interface for retrieving the cat...

• Question
• groovy
• jira-software
• jira-software-server
• scriptrunner
• server

I am finding spotty information on database scheme, but I can't find the basics of how to setup database querying, what tools to user, etc.    Any help would be greatly appreciated.  &...

• Question
• cloud
• jira-software
• jira-software-cloud

I receive an error for specific project, saying that 'Please provide valid values for field Labels'      

• Question
• cloud
• jira
• jira-cloud

Hello guys,   I'm trying to create the following script:  When my field of type list is selected the option "AAA" my field of approvers (of the type multiple group) must fill with the gro...

• Question
• automation
• jira
• scriptrunner

I want to reexecute tests since the issues are solved now. How do I reexecute the tests under the same Test Execution TE? I just want to see the number of executions

• Question
• cloud
• jira
• jira-cloud