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why no access for all SI and CA level jira items

Zhang Ningning
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 1, 2024

i only can open epic level items , but no acccess for SI and CA items, can't using jira to manage feature, but everything went well before.

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Trudy P Claspill
Community Champion
January 2, 2024

Hello @Zhang Ningning 

Welcome to the Atlassian community.

We need more information to understand your issue. Let us start with some basic information. There will be more questions based on your answers.

Are you using Jira Software Cloud or Jira Software Server/Data Center?

If you are using Jira Software Cloud, which plan are you using - Free, Standard, Premium, or Enterprise?

Are you a Jira Administrator or a non-administrator user of Jira?

Are you unable to access issues that already exist, or are you have trouble creating new issues of those issue types?

Zhang Ningning
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 2, 2024

maybe i put wrong issue here,  my issue was solved already  thanks!