why is the tagged individual not receiving an email when mentioned in the Update field?

[Fechner_ Viviana]

When providing an update to a project and tagging/mentioning an individual, why are they not receiving the email? Emails are received when tagging the individual in the Comments, but mentions in the Updates field are not triggering an email to notify them. 

[Bill Sheboy]

Hi @Fechner_ Viviana 

What is the "Updates" field in your space?  Is it a custom paragraph field in a Team-managed project (TMP)?

If so, I do not believe mentions in those fields send notifications.

Kind regards,
Bill