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when an issue is unassigned and transitioned in progress, then transition back to TO DO

Charu Pankaj kumar
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September 20, 2024 edited

 

 I want to do the automation When an issue is unassigned and transitioned in progress, then transition back to TO DO but no change when i test the rule

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Manon Soubies-Camy
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September 20, 2024

Hi @Charu Pankaj kumar and welcome to Community!

I'd rather recommend adding a screen to the To Do > In Progress transition, with the Assignee field being required, this would be a better user experience. You can learn more here: How to prompt a required field when transitioning the status of an issue

But, to answer your question, can you please share a screenshot of your rule? This one should work as expected:

automation-unassigned.png

Hope this helps!

- Manon

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