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when I open my tickets they appear on the right side

Cristina_Roldan
April 7, 2020

Morning colls!

when I open my tickets they appear on the right side, and I want a windows open with this ticket.

Do you know how to change this?

Thanks a lot

3 answers

2 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

5 votes
Answer accepted
Ste Wright
Community Champion
April 12, 2020

Hi @Cristina_Roldan

If you're using the New Issue View - you can switch between sidebar and dialog view - dialog opens the issue as a pop-up above your board.

To change this click the options icon (3-dots in top-right of board) and select "Open issues in dialog"

Alternatively follow Monica's advise - you can also Ctrl + Click / Cmnd + Click to open the issue in a new tab / window from the link in the sidebar, if you don't want to leave the board.

Ste

Cristina_Roldan
April 13, 2020

Thanks both of you!!

It has fixed my issue

Like • Ste Wright likes this
3 votes
Answer accepted
Monika Rani
Community Champion
April 7, 2020

Hi @Cristina_Roldan  Morning,

You can also open the big window of your ticket by clicking the key issue from the top.

It will open the big window in the next tab.

Untitled.png

Monika Rani
Community Champion
April 13, 2020

Hi @Cristina_Roldan ,

I am glad you found my answer helpful. Please accept the answer if you are completely satisfied with the answer.

0 votes
Tadd Barnes
September 9, 2026

Answering from the future and with the UI changes moving things around.  If you want to overlay the window its the button next to the X in the ticket panel.   It took me a while to rediscover it.

 

Screenshot 2026-09-09 at 9.22.11 AM.png

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