Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

what is mail format to create jira ticket

Nanda
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 11, 2024

I receive alerts from my monitoring tool as email, if I forward it to Jira account in a predefined format, it should create a ticket. 

1 answer

2 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 11, 2024

Hello, Good day. You can configure mail handler to create Jira issues. No specific format is required. Reference : https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events