usuario superadmin

[Daniel Nebra]

I want to test JIRA SERVICE DESK to improve in my company.

I Would like configure connection LDAP with internal directory but my user has role Administrator and I can't change tu SYSADMIN. How I can do it?

In trial version is not possible?

[Luciano Fagundes]

Daniel

Just to complement Nic's answer above, please find below the restricted functions in Atlassian Cloud Applications.

https://confluence.atlassian.com/display/Cloud/Restricted+Functions+in+Cloud+Applications

Cheers

L.F

[Mr. Wolf]

Hi Daniel,
here you can try JIRA with ServiceDesk without the Atlassian on Demand limitations 30 days for free.

https://swift.seibert-media.net/

Saludos,
Oliver

[Nic Brough -Adaptavist-]

You cannot (yet) connect a Cloud installation to LDAP.  

Also, you won't get system-admin rights on Cloud, those are reserved for Atlassian support only.

If you must have LDAP, you will need to migrate to Server version (or move to a Server version provided by a hosting company who will support LDAP - plenty of partners/experts do this, including my lot)