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user name not displaying in the comment after @

Rag
March 16, 2021

In the comments, when we use @ and type user name, the user name is not displaying.

 

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Answer accepted
Dirk Ronsmans
Community Champion
March 16, 2021

Hi @Rag ,

That most likely means that you/your users don't have the global permissions "Browse Users & Groups".

That global permissions is required to be able to @mention someone and thus have user show up when you @ within a comment.

https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/

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