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user management is locked

Steve Johnson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2016
 

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Steve Johnson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 25, 2016

Sorry, I meant to create a support ticket instead of a public question. The problem was that my cloud instance ran out of memory during an import. The engineer increased the memory, and I was able to re-import without the error.

0 votes
Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
February 25, 2016

What do you mean by "locked"?  Are you the admin?