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[Inas Ait-Salah]

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[Ignacio Pulgar]

Provided that Done is the final status in that workflow, I'd say the most likely cause is that said status has the property jira.issue.editable=false in order to prevent already closed issues from being edited, which also affects transitioning capability.

Should you want to get rid off of that property, you may:

1. Edit the workflow
2. Click on the Done status. On doing so, a panel will be displayed on the right side.
3. Click on Properties in that panel.
4. Click on Delete link, on tge right of the property.

[Nic Brough -Adaptavist-]

What conditions do you have on the "all" transitions into the first three status?