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unable to reset password or get an invaite link for any emial address from my domain.

Adam Prot
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April 4, 2024

Hi

I had this issue for a while with few vendors hosting theirs support portal with atlassian.net

I'm unable to neither get an invite link, login with my community credentials or reset password throught their alias portal.

Once of the examples is mediaexcel.atlassian.net

I would appreciate support on this issue.

Thanks

Adam

1 answer

0 votes
Laurie Sciutti
Community Champion
April 4, 2024

Hello @Adam Prot and welcome to the Community!  I would reach out to Atlassian Support for this:  https://support.atlassian.com/contact 

Adam Prot
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 4, 2024

Thanks for a tip, I'll do that so

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