The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

trial ondemand jira mail not working

AbdulG
AbdulG
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 1, 2014

I have setup a trial ondemand jira and imported our own hosted jira to it, but mail doesn't seem to work. Forgotten password mails aren't received and neither is sending mail from jira.

Watch
Like Be the first to like this
340 views

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes
Answer accepted
Paul Greig
Paul Greig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 3, 2014

Hi Abdul,

I'd recommend checking 'https://<site>/secure/admin/OutgoingMailServers.jspa', during the import process it does offer to disable mail. It is possible outgoing mail server has not been reactivated.

Cheers,

Paul

Reply
0 votes
AbdulG
AbdulG
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 12, 2014

I also noticed that my company was filtering the emails. Thank you

Reply
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security