Hi, @Yuwei Liang
This error appears when something goes wrong with the system functionality. The trace ID shown can help Atlassian Support identify the exact issue on their end.
However, this is the Atlassian Community forum, and we don’t have access to logs or backend systems, so detailed debugging isn’t possible here.
My advice is to open a support ticket, describe your problem clearly, and include the trace ID. The official support team will be able to investigate it further and provide a more accurate resolution.
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