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time duplication on tickets after assuming them to review

Mostafa ElBadawy May 16, 2024

when i have any ticket and i log time on it with "time doctor" app and assign them to review or move the ticket to anyone else in my team the time i logged gets duplication every time

1 answer

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Jack Brickey
Community Champion
May 16, 2024

I would suggest reaching out to the vendor for support.

Mostafa ElBadawy May 17, 2024

By the vendor you mean Jira themself for my company? @Jack Brickey 

Jack Brickey
Community Champion
May 17, 2024

I was referring to Time Doctor. I am unfamiliar with the app. It sounds like the issue is related to the app .

Like Mostafa ElBadawy likes this
Mostafa ElBadawy May 20, 2024

its an app to log time on jira tickets ,
and i talked with time doctor customer support and thy said that the problem is from jira,
so Do you know how to contact customer support here? @Jack Brickey 

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