tickets not visible

[Laurent BELIOT]

Hello,

I have a problem to display all the tickets in the board.

For example, I have 3 tickets on board in column "A RECETTER", But in reality, I have 8.

Any idea ?

thanks !

[Dave Mathijs · Accepted solution]

Hi @Laurent BELIOT welcome to the Atlassian Community!

Are you using a scrum board or a kanban board?

If you are using a Kanban board, check your sub-filter.

What is the status of your subtask compared to its parent?

[Laurent BELIOT]

Hi @Dave Mathijs 

I use Kanban board

I have no filter

[Dave Mathijs]

Are you in a team-managed project? Or a company-managed project?

[Laurent BELIOT]

Status are differents between subtasks and parent

[Laurent BELIOT]

I'm team-managed project

[Dave Mathijs]

Subtasks are not displayed on a kanban board of a team-managed project.

[Laurent BELIOT]

:(

[Laurent BELIOT]

Thanks @Dave Mathijs 

[Dave Mathijs]

Thanks to accept the answer, even if it isn't satisfactory.

[Fabio Racobaldo _Catworkx_]

Hi @Laurent BELIOT ,

please review your board filter in order to figure out if it retrieves all desired tickets.

Hope this helps,

Fabio

[Laurent BELIOT]

Hi @Fabio Racobaldo _Catworkx_ 

Thanks... But I have no board filter

[Fabio Racobaldo _Catworkx_]

Hi @Laurent BELIOT ,

in a team-managed project you can't see them. There is an open request for that https://jira.atlassian.com/browse/JSWCLOUD-18064

Please vote it!

Fabio

[Laurent BELIOT]

I think subtasks is not displayed... How to display subtasks ?