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ticketing system in jira

aria
aria
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November 11, 2018

Hi

I was ran a ticketing system in jira.

have any doc in this section?

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Vinu
Vinu
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November 12, 2018

Hi @aria

If you are looking for service desk ticketing or Incident management, the right products for your will be

Incident management --> Opsgenie

Service desk ticketing --> Service Desk

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Yogesh Mude
Yogesh Mude
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November 11, 2018

HI @aria

Welcome to the Community!

Could you please elaborate in details (ticketing system in Jira)? what type of docs you are looking for?

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aria
aria
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November 15, 2018

a docs to help me how can i configurate jira for ticketing system

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 15, 2018

Jira IS a "ticketing system" - people raise issues, other people deal with them and close the issues.

With the information you have given us, we can't tell you much more than "create a project, add some users to the right roles, and you have a ticketing system"

Please, you'll need to elaborate if you need more than that.

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