this query is too complex for Simple mode

[David Skreiner]

One of our departments has a handful of shared filters - one for each translation project.

Our translators have so far selected their relevant issues by choosing the issue Type in your idiot-proof "Basic" mode.

This however does not work any more: JIRA now claims that even the most basic query is too complex for simple mode. 

assignee = "email-address@domain.com"

1. open advanced mode
2. save the above as a filter
3. attempt to switch to Basic mode

Result: "This query is too complex for Simple mode"
Expected Result: Simple mode 

[Michael Kornatzki]

I checked this aginst JIRA 4.4.3 and its the same behaviour.

If i enter an email-address as assignee then i can not switch to simple view.

I think in your case it's a bug.

BTW: why can't you change the username? Because the user use it for login?

[David Skreiner]

I've entered a support query, because Atlassian Support has repeatedly helped me circumvent weird behavior. If they don't have any useful info, I'll enter a JIRA issue (and hopefully remember to paste the ID into here). Again, thanks 

[Michael Kornatzki]

Thanks for the info.
I know that in some companys the mailaddress is the username but don't have in mind this for the problem.
It's good to know now

Maybe you can create an issue for that. If you post the id here i will vote for this.

[David Skreiner]

Because I'm only the JIRA admin, not the LDAP admin  but thank you very much for double-checking. I'll try to see if we can change anything.

[David Skreiner]

So it's a bug that has been around for a while?

In this case username = email address, which I cannot easily change.
And if I  enter the full name, JIRA automatically replaces it with the email address.

[Michael Kornatzki]

Hi, i tried the assignee with an email and i also can not switch to the simple mode (JIRA 6.4.10)

I guess its not the problem that you updated but that you use mailadress to search for a user. In the simple mode one use the userid or name not mail.

[David Skreiner]

The filter Basic Mode appears to be broken since we updated to 

• Atlassian JIRA Project Management Software (v6.4.11#64026-sha1:78f6ec4)