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the integration with external mailers in Jira service management.

Takatoshi Shintani
Takatoshi Shintani
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August 25, 2023

I want to check the integration with external mailers in Jira service management. Is it possible to automatically draft a ticket and write a comment on the ticket when we receive an email?

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Brant Schroeder
Brant Schroeder
Community Champion
August 26, 2023

@Takatoshi Shintani Welcome to the Atlassian community

You can use Automation to auto respond to an issue when it is created via email.

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