the default value of the Custom field is not appearing

[Olha Ostrivna]

Hello dear Community, 

I need your helps

Perhaps you know why the default value of the Custom field is not appearing when it should be displayed in the pop-up transition screen? (in the case of creating and editing issue screen, the default value of Custom field is visible) Thank you very much.

[Shah_ Piyush]

This is golden line by @Kian Stack Mumo Systems 

"Setting a default value will not apply the value to existing tickets."

IOW, when I perform a transition for an existing ticket, the custom field (with correct project context) shows up on a screen but it's default value does not.  

This behavior may be debatable but it is what it is!

Thank you.

[Leander Rijnders]

This indeed looks like a bug, as I'm experiencing the same issue when creating a custom field for the resolution screen and I want to set a default value for this custom field.

Reproduction path:

I have created a custom field with radio buttons Yes / No, the default value is always set to None. 

After creation you can set the default value, so I go into the settings of the custom field and change the default value to Yes. 

Problem:

The issue is that the default value will still be 'none', so the default value change didn't work AND you have a value that you don't want.

Or did I miss something?.. 

[Kian Stack Mumo Systems]

@Olha Ostrivna, 

Can you please explain a bit what you mean? It sounds like you are saying the default value for a field isn't showing on a transition screen?

That indeed sounds strange if there is a value in the field,  but it is possible that someone removed the default value after the issue was created.

[Olha Ostrivna]

Yes, default value for a field isn't showing on a transition screen, but when I put that field on screen for creating issue the value in the field appearing and I do not know why.

[Kian Stack Mumo Systems]

Is this an already existing ticket? Setting a default value will not apply the value to existing tickets.

[Olha Ostrivna]

Field I add to existing screen in both cases. 

[Kian Stack Mumo Systems]

I'm not sure I understand what you mean.

[Olha Ostrivna]

Hi,

I have create a new field Need Test and set a default value (1.test 2. test 3. test) and add to transition screen but during transition the default value of the field is not appearing in the pop-up.