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site maintenance

ABHISHEK PANWAR
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November 6, 2025

unbale to open any ticket, please look asap

2 answers

2 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 6, 2025

Hello,

Welcome to the community :) 

The maintenance window occurs daily between 1 a.m. and 3 a.m. in the timezone of the server of your Atlassian app

The timezone of the server is set based on the timezone of the person who signed up for the app.

Please find more details here : https://support.atlassian.com/organization-administration/docs/what-is-a-maintenance-window/

Incase you wish to change the maintenance window and unable to raise a ticket and are on paid plan, kindly let us know if the site is on the same domain you have raised this post and we can help to create ticket with support for this issue.

 

Thank You,

Prachi

0 votes
Carlos Garcia Navarro
Community Champion
November 6, 2025

Hi @ABHISHEK PANWAR ,

Can you please provide more details? Are you getting any errors? Jira seems to be operational: https://jira-software.status.atlassian.com/

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