sign in new jira instance

[Jarryd Addinall]

Hi there

I have a colleague who is connected to a previous jira instance ( i assume that is the correct terminology). let's call it companyproject.atlassian.com but I need her to view a new project in a new instance we have set up, let's call it newinstance.atlassian.com

Does anyone know where or how I do this?

Many thanks

[Angélica Luz]

Hello @Jarryd Addinall,

Thank you for reaching out to Atlassian Community!

For your colleague to access a project on the new instance, it's necessary to give them permission on the site and on the project.

With that said, a site administrator must add them by going to Cog Icon > User management > Invite users. 

After that, if you are a project administrator, you must add them on the desired project role, so they will be able to access the project to view the tickets, boards, and so on. 

• Add users to your project
• Add people to next-gen projects

Please, talk to your site administrator to invite the account and then it will be possible to add them to the project.

Regards,
Angélica