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set up JIRA to run as a service with long directory name?

Kris Van de Vijver
August 6, 2018

Hi,

I'm installing Jira for the first time and I'm trying to set it up as a service.

Below is a snip from the procedure:

To set up JIRA to run as a service:

Open CMD. Change directory ('cd') to the JIRA installation directory and then into this directory's 'bin' subdirectory.
Note : If a directory in the path has spaces (e.g. 'C:\Program Files\..'), please convert it to its eight-character equivalent (e.g. 'C:\Progra~1\..').

I understand what they mean, but I have no idea how to "convert it to its eight-character equivalent (e.g. 'C:\Progra~1\..')."?

Does anyone know how to do this?

Thanks!

Kris

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 10, 2018

Hi Kris,

Running dir /x in the parent directory of the folder you're trying should do the trick. Have a peek here for an example.

Cheers,
Daniel